Senior Backup & Storage Engineer – Level 3

Enterprise Backup/Storage Engineer

We are seeking experienced professionals to provide expert-level support and leadership in enterprise backup and recovery operations. This role is crucial in ensuring seamless global operations as we transition from outsourced services to an internal model.

• 7 years of hands-on experience in enterprise backup/storage engineering
• Advanced knowledge of backup solutions, SAN/NAS, and storage architecture
• Strong background in Unix/Linux and Windows troubleshooting
• Experience with global IT operations and 24/7 enterprise environments
• Familiarity with ITIL frameworks, project migrations, and contract-to-hire transitions

• Experience mentoring and guiding junior engineers
• Knowledge of in sourcing transition projects, including documentation and knowledge transfer
• Experience supporting global backup strategy across multiple regions

• Lead troubleshooting for complex backup/storage failures impacting global operations
• Provide deep technical expertise in backup infrastructure and related technologies
• Collaborate with Unix/Linux, Windows, and network teams to resolve multi-layered incidents
• Contribute to the in sourcing transition project, including documentation and contingency planning
• Mentor and guide Level 1 and Level 2 engineers to strengthen the team's capabilities
• Support global backup strategy across U.S., Canada, EMEA, LATAM, and APAC regions

• Inclusive and diverse work environment
• Opportunities for professional growth and development
• Collaborative and supportive team culture