Enterprise Business Architect

• Locations Jacksonville, FL, United States (Hybrid)

The Enterprise Business Architect is a senior practitioner responsible for developing, maintaining, and applying business architecture models within one or more assigned business domains such as Claims, Member Enrollment, Provider Relations, or Clinical Management. This role bridges the gap between strategic intent and operational execution by producing capability models, process maps, and architecture deliverables that guide investment decisions, program delivery, and organizational design.

The Enterprise Business Architect collaborates closely with business unit leaders, IT architects, and delivery teams to ensure that solutions are designed in alignment with the enterprise architecture baseline and that domain-level changes are evaluated for cross-functional impact. Operating within the highly regulated health insurance industry, this role requires a strong combination of analytical rigor, stakeholder facilitation skills, and working knowledge of health plan operations and compliance requirements.

• The essential functions listed represent the major duties of this role, additional duties may be assigned.
• Connects business strategy to operational capabilities by analyzing strategic objectives and identifying the capabilities required to achieve them, thereby informing investment decisions and resource allocation.
• Develops and maintains comprehensive capability models for assigned business capability areas, ensuring they accurately reflect current and future states and align with enterprise strategy.
• Develops architecture roadmaps to guide the evolution of business capabilities and technology solutions, ensuring the organization is well-positioned to achieve its strategic objectives.
• Produces high-quality architecture deliverables for assigned capability areas, including capability models, process maps, architecture roadmaps, and business cases to inform decision-making and guide investment.
• Partners with business unit VPs and directors to ensure business capabilities are aligned with strategic objectives and that investment decisions are informed by a deep understanding of business requirements.
• Supports investment prioritization across business capabilities by analyzing capabilities, identifying areas for improvement, and developing strategic recommendations to ensure resources are allocated effectively to drive business outcomes.
• Provides critical input to support build/buy/partner decisions, ensuring the organization’s capabilities are aligned with strategic priorities and that investments are optimized.
• Conducts business capability impact assessments to analyze the potential impact of changes, identify risks and opportunities, and develop strategies to mitigate or capitalize on them.
• Facilitates cross-functional workshops to align stakeholders from across the organization on business capabilities, ensuring shared understanding across capability areas and business units.
• Collaborates with IT architects and delivery teams to ensure business capabilities are integrated into technology solutions and that architecture plans are informed by business requirements.
• Supports enterprise architecture initiatives by providing business capability-level expertise and insights, ensuring architecture plans and strategies reflect a deep understanding of operational requirements.
• Maintains accurate and up-to-date business architecture repository content, ensuring stakeholders have access to reliable and timely information to support decision-making.

7+ years related work experience in business or enterprise architecture roles including working on multi-year, large scale projects or equivalent combination of transferrable experience and education

5+ years developing and leading architecture deliverables - Functional expertise in at least one major business area

Related Bachelor’s degree or additional related equivalent work experience

Business Administration

Thorough industry knowledge in related business area and understanding of impact on the organization

Demonstrated experience in business architecture

Strong concept visualization, presentation communication skills while interacting with a broad spectrum of internal and external individuals and departments

Ability to challenge status quo and engage in conversations leading to innovation

High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy

Effective interpersonal skills and ability to work well with business area and IT partners

Experience in applying research methodology to business solutions

Experience with business requirements and business process analysis to ensure IT solutions meet the business needs

Exceptional leadership skills demonstrated through project or technical leadership experience including effective knowledge sharing, conflict resolution, facilitation of open discussions and displaying…