Lead IT Business Analyst

The Lead IT Business Analyst is a senior-level professional responsible for driving the development, implementation, and enhancement of application systems in collaboration with Technology teams. The role serves as the primary bridge between business users and technical teams, facilitating the exchange of information and ensuring business needs are accurately translated into technical requirements. Key responsibilities include leading systems analysis activities, supporting application development initiatives, and ensuring solutions align with business objectives and organizational standards.

• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements

• Resolve variety of high impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards

• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint

• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation

• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals

• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions

• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 6+ years of relevant experience in similar role.

• Extensive experience in Python, Java, cloud technologies, and CI/CD best practices

• Extensive experience in system analysis and in programming of software applications

• Experience in managing and implementing successful projects

• Subject Matter Expert (SME) in at least one area of Applications Development

• Ability to adjust priorities quickly as circumstances dictate

• Demonstrated leadership and project management skills

• Consistently demonstrates clear and concise written and verbal communication

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Technology

Applications Development

Full time

Jacksonville Florida United States

$ - $

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs

Please see the requirements listed above.

Please see above.

Aug 20, 2026

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable…