Privileged Access Management - Conjur Operations Engineer

Overview

Job Title: Privileged Access Management - Conjur Operations Engineer

Department: Group Technology

Corporate Title: Associate

Location: Jacksonville

The pay range for this position at commencement of employment is expected to be between $95,000 and $110,000 annually.

Nomura is seeking an experienced operations specialist to be the Regional Subject Matter Expert for Conjur in the US and in EMEA. The candidate should have 5+ years’ experience in providing L2 operational support for Conjur Secrets Management. We are looking for a self-driven professional with strong operational discipline, excellent analytical capability, and hands-on expertise who can thrive in a 24/7 follow-the-sun support environment as part of our global team.

The role sits within the global Privileged Access Management team and plays a key part in safeguarding the firm’s trading, operational, and client-facing platforms. This is a hybrid position based in Jacksonville, Florida, with two mandatory office days each week.

You will be working as part of a follow-the-sun operational model with colleagues in Japan, India, EMEA, and the US. You will be expected to provide BAU support on a rota basis (including weekends), and spend the remaining time delivering projects, enhancements, and handovers received from the Engineering team.

• Provide technical operational leadership for Conjur Secrets Manager (Conjur)
• Provide technical operational leadership for Conjur policy authoring, secrets rotation, API integration, enterprise deployment
• Collaborate with engineering to support the delivery of new services and platform improvements to enhance resilience, automation, and operational efficiency
• In an L2 capacity, provide operational support and leadership for Conjur for US and EMEA
• In an L1 capacity, provide operational support for the rest of the PAM tools
• Support the team in keeping the Conjur Platform resilient and conduct yearly DR tests
• Maintain high-quality operational documentation, runbooks, and incident response procedures
• Support internal and external audits
• Provide technical guidance and coaching to junior operations staff within the operations group
• Integrate Conjur Secrets Manager with Dev Ops tools, including Jenkins, Ansible, Kubernetes and cloud platforms
• Lead and perform end-to-end upgrade operations for Conjur Secrets Manager, Self-Hosted
• Configure the policies in Conjur

• 5+ years of experience with Conjur Secrets Manager
• 7+ years total experience in Identity Operations
• Experience with containerized environments (Docker, Kubernetes) and Conjur integration
• Dev Sec Ops  practices and CI/CD pipeline security integration
• Deep understanding of security best practices and compliance requirements
• Strong operational background with rigorous change management, incident handling, and availability requirements
• Scripting or automation skills (Python, Power Shell, Bash or similar)
• Infrastructure as code familiarity (Terraform, Ansible, etc)
• Excellent communication and stakeholder-management capability across global teams
• Proven ability to operate in time-sensitive, business-critical environments supporting trading and operational systems
• Relevant security certifications or vendor-specific qualifications

• Excellent English communication skills: written, verbal, and presentation
• Willingness to work in a fast-paced environment with changing priorities
• Ability to work independently with minimal supervision and manage multiple tasks simultaneously
• Strong self-motivation, enthusiasm, and rapid learning capability
• Excellent time management and prioritization skills
• Ability to use initiative to resolve issues without escalation
• Strong interpersonal skills, teamwork, facilitation, and negotiation ability
• Sound business and analytical problem-solving capability
• Ability to tailor technical explanations to different levels of the organization

• Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future
• Making Strategic Decisions:
  Evaluate options and prioritize actions or…