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Global Incident Leader - US Time Zone; Hybrid
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-28
Listing for:
HCLTech
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
HCLTech is seeking a US Incident Manager to oversee Major Incidents, coordinating with global teams to ensure swift restoration of services in the US time zone. The role includes weekend on-call escalation and leading a regional team in a hybrid work model.
You will engage with senior stakeholders, manage incident communications, and drive continual service improvement while maintaining strong governance and compliance with established procedures.
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