Senior Data Analyst, Analytics; CRM

Senior Data Analyst, Growth Analytics (CRM)

Data

Latam (Remote)

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, Cook Unity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, Cook Unity delivers 50 million meals a year from the industry’s best chefs to homes all over the country.

Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, Cook Unity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission:
empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

Cook Unity is looking for a
Senior Analyst, Growth Analytics – CRM to own and scale our CRM analytics strategy. In this role, you will help deepen customer relationships, optimize retention, and drive lifetime value by building the measurement and insights engine behind our lifecycle marketing programs. You’ll partner with Marketing, Product, and Data Engineering to ensure CRM decision-making is data-driven and tied directly to business impact.

What You’ll Do

• Own the
  Analytics strategy for CRM
  , enabling Cook Unity to deepen customer relationships, optimize retention, and drive lifetime value.
• Define and implement
  measurement frameworks
  to evaluate CRM campaigns, personalization initiatives, and lifecycle journeys.
• Partner closely with Marketing, Product, and Data Engineering to design and analyze
  experiments (A/B, holdouts, campaign lift) using appropriate statistical techniques (e.g., power analysis, statistical tests) that improve engagement and reduce churn.
• Build reporting and analysis to identify customer behaviors and signals that drive repeat orders, upgrades, and long-term loyalty.
• Develop and maintain
  automated dashboards
  to track CRM performance (activation, retention, reactivation, campaign impact).
• Ensure CRM decision-making is
  data-driven
  , linking campaign outcomes directly to revenue and retention.
• Present insights and recommendations to executive leadership with
  clear storytelling and high-quality visualizations
  .

• 5+ years of experience
  in analytics, with a strong focus on CRM, lifecycle, or growth analytics.
• Advanced proficiency with
  SQL
  ; ability to pull, transform, and validate large data sets independently.
• Proven track record of applying
  measurement and experimentation
  techniques, including using statistical
  testing techniques
  , to evaluate CRM initiatives.
• Experience with
  business intelligence platforms
  (Tableau, Looker, or equivalent).
• Strong communication and storytelling skills; ability to turn complex data into actionable strategies for Marketing and Product leaders.
• Excellent English, both written and spoken, given HQ presence in the U.S.
• Thrive in a
  fast-paced startup environment
  , comfortable framing ambiguous problems and driving solutions with cross-functional partners.

• Experience with CRM or campaign management platforms.
• Familiarity with
  web and app analytics tools
  (Amplitude, Mixpanel, Google Analytics, etc.).
• Understanding of
  ETL, data warehousing, and modeling concepts (we use dbt and Snowflake).

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore:
Cook Unity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Work remote: design the life that you want

Enjoy 15 days of vacation each year from the start date

16 fully paid Argentinean holidays

Healthcare Benefit:
Monthly stipend to use in your preferred healthcare provider

5- year Sabbatical:
After 5 years with Cook Unity, you get a 4-week paid sabbatical

Paid Family leave

Compassionate Leave: 3-5 days each time the need arises

Flexible benefits, your way: a prepaid card you can use on wellness, learning, food, and more.

AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.

Cook Unity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.