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Customer Tech Support Specialist - Internet & Wi‑Fi
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-05
Listing for:
IQ Fiber
Full Time
position Listed on 2026-09-05
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
IQ Fiber in Jacksonville, FL is seeking a Customer Technical Support Representative to provide technical support for our fiber internet service via phone, chat, and email. You will troubleshoot home Wi‑Fi and internet connections, assist with new service requests, installations, and billing questions.
The role requires a customer‑first mindset, strong problem‑solving skills, and the ability to document interactions in our systems. On‑site work at our Southpoint location is required.
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