Core IAM Ops - Directory Services Operations Specialist

Core IAM Ops - Directory Services Operations Specialist

Job Code: 12973 Country: US City:
Philadelphia Skill Category: IT/Technology

Description:

Corporate

Title:

Vice President Department:
Group Technology

Location:

Jacksonville The pay range for this position at commencement of employment is expected to be between $125,000 and $150,000 annually. Company overview Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions:
Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit  Aon's Benefit Index®, Nomura's benefits rank #1 amongst our competitors Division Overview:
The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.

Role

Description:

Nomura is seeking a Regional Team Lead to oversee Identity Operations for the US region, based in Jacksonville, Florida. The candidate must have either Active Directory or Forge Rock Directory Services as a technical skill set. Reporting into the Identity global manager based in London, this role will manage day-to-day operations for the region and ensure seamless delivery of identity services across the region.

The successful candidate will bridge technical expertise with strong leadership capabilities to drive operational excellence. We are looking for someone with strong operational discipline, excellent analytical capability, and hands-on expertise managing Active Directory or Forge Rock Directory Services. Key Responsibilities Lead and manage regional identity operations team, providing guidance, coaching, and performance management Oversee daily operations of identity management systems and processes Coordinate with global teams to ensure consistent service delivery and best practices Monitor system performance, troubleshoot issues, and implement solutions Manage incident response and escalation procedures for identity-related issues Drive process improvements and operational efficiency initiatives Collaborate with stakeholders to understand business requirements and translate them into operational procedures Ensure compliance with security policies and regulatory requirements Prepare and present operational reports and metrics to senior management Participate in on-call rotation and provide after-hours support as needed Skills, experience, qualifications and knowledge required:
Required Experience and Skills Minimum 7 years' experience operating Forge Rock Directory Services or Active Directory in a financial-services or other high-security environment. Subject-matter expert knowledge Forge Rock Directory Services or Active Directory application Demonstrable hands-on experience with Unix/Linux/Windows OS support, such as application installation, performance turning and troubleshooting Demonstrable hands-on experience with Directory Services for deploying distributed LDAP service with global replication across multiple regions.

Familiarity with LDAP tools like ldapsearch, ldapadd commands and Apache Directory Studio and equivalent Power Shell tooling Familiarity with network technologies such as Networking and Load balancing concepts, SSO concepts, Apache, Tomcat, Perl, Ansible Ability to perform connectivity troubleshooting (tcpdump, wireshark, telnet, trace route, nc etc.) Demonstrable Power Shell or Python skills in conjunction with SRE & automation best…