Field Solutions Engineer

View all jobs Field Solutions Engineer US Remote Sales Remote Full-time

At nTop, we are passionate about building next-generation engineering solutions. We enable the most innovative engineering companies in the world to transform how they develop, test, and manufacture better products faster. Our software has been used to engineer mission-critical satellites, deliver stronger and lighter medical implants for patients in need, and allow engineers to create complex, high-performance products never before possible.

Our team is searching for a dynamic Field Solutions Engineer with a strong background in aircraft conceptual or preliminary design to join our Field Solutions Engineering team. Our most active strategic customers today are in Aerospace & Defense, designing air vehicles, and we’re looking for an engineer who has worked inside that world and wants to bring that expertise to a broader set of customers and design challenges.

In this role, you’ll support customers across their entire journey, from technical discovery and product evaluation to onboarding, training, and long‑term success. You’ll collaborate closely with Account Executives, Customer Success, and Product teams to deliver technical demos, build design automation workflows, and consult on real‑world applications. As both a technical contributor and a strategic partner, you’ll help translate complex engineering requirements into high‑impact solutions that drive customer value and business growth.

This role is remote, and reports into the Senior Manager, Field Solutions Engineering.

Strategic Project Management Field Solutions Engineering is a Forward Deployed Engineering team, meaning that hires should expect frequent travel to customer locations across the US and EMEA in order to execute strategic design sprints in on‑site collaboration with our partner customers. These design sprints will regularly involve Aerospace and Defense projects. Support cross‑functional customer initiatives by contributing to multi‑phase projects that span pre‑sales, customer transition, and post‑sales activities—serving innovative teams across industries such as Aerospace & Defense, Industrial, Automotive, and Medical.

Take ownership of delegated project components across pre‑sales, onboarding transition, and post sale support—contributing to strategic initiatives under the guidance of senior engineers, while learning to tailor technical solutions to the unique requirements and constraints of each sector.

Focused Domain Expertise Grow toward full‑spectrum ownership by deepening your skillset in all three core domains listed below, enabling more autonomous execution of end‑to‑end customer engagements over time:

1. Pre‑Sale Support

• Support the technical sales process by helping prospects understand the value of nTop through discovery, demonstration, and proof of concept development
• Support technical discovery calls:
  Assist in identifying customer goals and design challenges; contribute to discussions while learning to connect technical needs to business outcomes
• Deliver tailored product demos:
  Modify and present demos using existing assets, with guidance, to align with customer use cases

2. Customer Transition and Training Enablement

• Support technical onboarding as part of the broader customer engagement, helping new accounts get oriented and productive within their first design sprints and beyond
• Partner with the Enablement & Certification team on training initiatives, contributing technical expertise where needed while ownership of structured training programs shifts to that team over time

3. Post Sale Customer Support and Workflow Consultation

• Lead technical customer calls:
  Drive technical sessions such as solution reviews, hybrid consultations, and scoping calls to help customers expand usage and realize value—contributing to workflow adoption and ARR growth.
• Resolve workflow consultation requests:
  Address technical challenges through targeted support and best practice guidance across design automation and workflow development.
• Support evaluation and special requests:
  Review and respond to non‑contractual evaluation or technical…