MS System Center Configuration Manager; SCCM) Engineer​/Administrator

Job description

Job Summary As a Senior Engineer in Support & Operations, you will play a vital role in maintaining and enhancing software solutions using SCCM. Your expertise will ensure high-quality, efficient support to clients while actively contributing to development and operational excellence. This position is key to ensuring timely delivery and adherence to quality standards in a dynamic work environment.

• Maintain And Enhance Existing Sccm Features By Troubleshooting Bugs And Resolving Ad-Hoc Requests, Ensuring Alignment With Business And Client Requirements.
• Provide Client Support By Analyzing Data, Resolving Tickets, And Monitoring Client Needs To Ensure Timely Delivery Of Tasks While Adhering To Defined Quality Standards.
• Create And Enhance Documentation For Cmmi And Client Requirements, Streamlining Processes And Ensuring Compliance With Operational Guidelines.
• Offer Technical Guidance And Mentorship To Junior Developers In Sccm Practices To Enhance Team Capabilities And Deliverables.

• Strong Understanding Of Sccm For Application Deployment And Management.
• Familiarity With Troubleshooting And Resolving Issues In A Support Environment.
• Good Knowledge Of Documentation Standards (Cmmi) And Client Requirement Specifications.
• Experience In Client Support Activities And Ticket Resolution Processes.

• Microsoft Certified:
  Modern Desktop Administrator Associate (Optional But Valuable).
• Itil Foundation Certification (Optional But Valuable)