IT Analyst
Listed on 2026-09-09
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IT/Tech
IT Support, Desktop Support, Systems Administrator, HelpDesk/Support
Our client is seeking a dynamic IT Analyst to serve as the vital link between technology and the people who use it. This role is central to ensuring the firm’s operations run smoothly by resolving technical issues efficiently, supporting a broad range of hardware and software, and driving projects that enhance the IT experience for attorneys and staff. If you thrive on problem-solving and making an impact every day, this is an exciting opportunity to be the go-to expert for a fast-paced, professional environment.
C2C is not an option with this job opening and all applicants should be able to work for any US Employer without sponsorship. Sponsorship is not provided and this person will not need to require sponsorship in the future.
Benefits & Extras- Opportunity to work closely with a high-performing, collaborative IT team.
- Exposure to a wide variety of desktop and mobile technologies in a professional environment.
- Participate in IT projects that directly improve business operations.
- Hands-on experience with software rollouts, hardware upgrades, and system administration.
- Flexible work schedule with opportunities for cross-office collaboration and travel.
- Develop advanced technical skills with support from experienced IT leadership.
- Engage directly with end users, building strong professional relationships.
$60,000 – $65,000
What You’ll Be Doing- Respond to technical support requests via phone, email, or in person, resolving issues efficiently.
- Document user requests, troubleshooting steps, and solutions in ticketing and knowledgebase systems.
- Perform onsite desktop support including hardware installation, software upgrades, and application configuration.
- Assist with IT projects and hardware/software rollouts across multiple locations.
- Maintain inventory of hardware and software, coordinating repairs and upgrades with vendors.
- Troubleshoot, research, and resolve complex technical issues across desktops, laptops, and mobile devices.
- Advanced knowledge of Microsoft Office 365 and mobile device troubleshooting (iPhone, iPad, Android).
- Familiarity with Active Directory, Intune, Exchange Online, and Print Server administration.
- Ability to work efficiently in a high-pressure, fast-paced professional environment.
- Exceptional interpersonal skills for interacting with attorneys, staff, and clients.
- Experience with desktop imaging, hardware repair, and system troubleshooting.
- Ability to quickly learn new technologies and adapt to changes.
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