ServiceNow Senior Technical Consultant Secret Clearance - Onsite; US - Chantilly

Ondaro is with you for what comes next.

Ondaro is currently seeking an experienced Senior Service Now Technical Consultant to join our growing company. As an Ondaro Consultant, you will work with analysts, architects, and other engineers, leveraging technical best practices to deliver out-of-the-box and custom solutions to our customers on the Service Now platform. You will play a key role in enhancing both employee and customer workflows, helping to streamline processes, improve efficiency, and drive digital transformation.

Job Description:

• Provide expertise on technical capabilities related to development of Service Now.
• Develop the technical solutions, implement them, and perform integration and functional testing.
• Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the Service Now environment development.
• Intermediate level of Service Now development skills required.
• A fundamental understanding of ITSM, ITIL and CMDB.
• Ideal candidate must be self-motivated with a proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
• Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a project schedule, and able to handle multiple priorities in a fast-moving environment.
• JavaScript/AngularJS development experience.
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Strong communication, presentation, and writing skills.
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Understands technical and functional design requirements related to Service Now.
• Create and manage scripts and workflows/flows.
• Build dashboards based on application data models and external data sources.
• Address problems of systems integration, compatibility and multiple platforms.
• Consult with project teams and end users to identify application requirements.
• Instruct, assign, direct and check the work of others on the development team.
• Participate in development of software documentation and technical reports.
• Participates in Agile ceremonies and backlog refinement.

Qualifications:

• 10+ Years of relevant experience
• Advanced experience with Service Now implementations.
• Experience with development and implementation of Service Now ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application.
• Experience with relational databases (e.g. MySQL, Oracle)
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the Service Now system.
• Experience with Service Now client and server-side JavaScript and the Service Now APIs.
• Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of Service Now to Other Applications.
• Customizing Service Now using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.
• Experience presenting and conducting demo reviews with client stakeholders.
• Active DoD secret clearance.
• At least one of the following certifications:
• Certified Service Now Developoer
• Certified Service Now Administrator

Certified Implementation Specialist (ITSM, CSM, or similar)

Perks? Oh, yes.

Ondaro success is based on our most valuable asset - our people. We offer a robust benefits package designed with your needs in mind. We are passionate about investing in our people. As lifelong learners, we support your continued education and career development through paid training, including Service Now certifications. We build in…