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Principal Workday Engagement Manager

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: ERPA
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, Business Systems & Technology Analysis, IT Consultant
Salary/Wage Range or Industry Benchmark: 130000 - 190000 USD Yearly USD 130000.00 190000.00 YEAR
Job Description & How to Apply Below

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Are you looking to join a dynamic company that truly values their employees, offers great benefits, and has a “people first” culture? At ERPA, we encourage our employees to be innovative and welcome new ideas. Empathy, responsibility, passion, and agility are the values that ERPA emulates in the workplace and seeks in our employees.

ERPA is a client-focused technology services firm committed to maximizing the value of our clients’ Workday investments. We specialize in implementing Workday solutions for higher education and government organizations, while also providing comprehensive, ongoing support for clients across diverse industries. Our team partners closely with clients to optimize their Workday environments, offering services such as application management, Workday evolution and expansions (Phase X implementations), follow-on solutions, analytics, and continuously enhance the user experience.

ERPA is building a candidate bench for anticipated upcoming hiring needs.

Position Summary:

Are you a team-oriented, collaborative Principal Workday Engagement Manager that wants to be part of an amazing team? Don’t miss out on this great opportunity!

Our Principal Engagement Manager plays a critical role in building lasting relationships with ERPA’s Workday customers while managing a portfolio of Launch Flex, Launch Express, Phase X, and AMS clients. This role is responsible for all aspects of project delivery and helps support our customers’ long-term goals. This role will contribute to the development of ERPA’s Workday practice and should showcase innovation, strategic thinking and have the drive to make ERPA a Workday partner of choice.

ERPA is accepting applications in advance of anticipated upcoming hiring needs.

Key Responsibilities:
  • Be a culture champion for ERPA’s core values ( E mpathy, R esponsibility, P assion, A gility)
  • Be the key connection between our consultants and the client
  • Lead multiple Workday engagements concurrently
  • Ensure projects stay within defined scope of Statement of Work (SOW) and meet agreed milestones and budget targets
  • Gauge and report project health and monitor risks, issues, and escalations
  • Conduct status updates and manage weekly, monthly and quarterly customer governance.
  • Assist with work assignments & resource management for Launch Flex, Launch Express, Phase X, and AMS engagements
  • Ensure customer satisfaction remains exceptional and customers are referenceable
Experience and

Education Requirements:
  • A Workday EM/PM certification is required and must remain in Active status throughout employment with ERPA
  • 6–9 years of experience in the Workday ecosystem (partner, Workday direct, or client-side)
  • Experience leading at least seven Launch Flex and Launch Express deployments to go-live
  • Experience managing and delivering across numerous simultaneous projects spanning Launch Flex, Launch Express, Phase X, and Optimization engagement types.
  • Demonstrates strong mastery across multiple Workday methodology approaches; can articulate the risk profile, structural differences, and client readiness requirements of each.
  • Prior experience managing projects utilizing Smartsheet and the ability to learn new systems quickly (JIRA, Service Now, Salesforce, etc.)
  • Excellent verbal and written communication skills are required, along with a proactive approach to ensure alignment with customers, consultants, and other internal stakeholders
  • Must have excellent organizational skills and the ability to manage competing priorities
  • Demonstrated ability to work independently as well as in a team environment, coupled with a desire to have fun while building…
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