Claims Coordinator

Description

The Claims Coordinator is responsible for overseeing the investigation, evaluation, and processing for all equipment and property damage claims. This role ensures that claims are managed efficiently, fairly, and in compliance with company policies, legal regulations, state/federal laws, and industry standards. The role provides direct administrative support to the Safety Director and Safety Department in achieving Safety and Loss Control objectives.

• Oversee the equipment and property damage claims process from initiation to resolution, ensuring timely and accurate processing.
• Review and assess claims. Investigate, gather evidence, and liaise with internal and external stakeholders, and other parties as needed.
• Review claim details and determine liability and coverage for all claims including Property Damage, and Auto losses.
• Negotiate settlements while minimizing financial risk and ensuring fair outcomes for all parties.
• Process insurance payments and provide accurate record-keeping of all claims.

• Through administrative tasks, support the Safety Director in all aspects of delivering the Safety Program goals and objectives.
• Administration of online training assignments, reports and tracking of all safety related training.
• Production of training materials (handouts, posters, booklets, binders, etc.)
• Manage the purchase and delivery of safety uniforms and safety program materials.
• Generate excel-based performance dashboards and reports using data from multiple sources. Confirm accuracy of data, resolve discrepancies, and mine trends using graphs, charts, and analytics.
• Assist with meeting, training, and event coordination.

• Associate’s degree in business administration preferred.
• Claims adjuster license or 3-5 years relevant work experience in the insurance industry or related field.

• Experience with claim handling and occupational safety programs.
• Experience with legal matters/litigation preferred.

• Competitive pay and growth
• Full comprehensive benefits package including medical, dental, and vision insurance.
• Vacation and PTO (paid time off)
• 401(k) plan + Company match
• Performance bonus
• Paid holidays

• Knowledge of liability insurance policies, coverage analysis, and claims managing best practices.
• Data management skills and proficient in excel, data analysis, and reporting.
• Experience with claims management software and industry tools.
• Excellent communication, negotiation, and critical thinking skills.
• High attention to detail and strong organizational skills.
• Occasional lifting up to twenty lbs.