LTL Operations Support

Requirements:

• 2+ years of experience with LTL operations
• Strong knowledge of LTL shipping processes, carrier networks, rates, and freight classification
• Experience with using transportation management systems and carrier portals
• Excellent communication, relationship-building, and follow-up skills
• Strong attention to detail with the ability to manage multiple shipments and priorities
• Ability to identify service issues and provide timely, effective solutions

• Support daily LTL operations, including quoting, booking, scheduling, tracking, and coordinating shipments
• Communicate with carriers and customers to provide shipment updates and resolve service issues
• Assist internal brokers and operations teams with LTL pricing, carrier selection, and customized freight solutions
• Monitor shipments from pickup through delivery to ensure service expectations are met
• Review shipment details, freight classifications, dimensions, and documentation for accuracy
• Help manage LTL billing and work with accounting to resolve disputes, discrepancies, and accessorial charges
• Maintain accurate shipment records and updates within the transportation management system
• Build and maintain strong relationships with LTL carriers, customers, and internal team members

• Base salary plus uncapped incentive opportunities
• Work-life balance: 10 Paid Time Off days your first year and 17 Paid Time Off days your second year
• Paid holidays
• Health, dental, vision, disability, life insurance, and many more great benefits
• 401(k) with company match
• Relaxed attire
• Fun offices with an energetic culture, contests, games, and free coffee
• Cutting-edge tools and resources