Maintenance Technician II

Maintenance Technician II | Job Overview

As Maintenance Technician II, you will handle work orders independently, assist with preventative maintenance, and support day-to-day upkeep across the community. This role requires HVAC certification and a working knowledge of routine repairs.

Education, Experience, and License Qualifications

• High School or GED equivalent
• Two years of apartment maintenance experience preferred
• Valid Driver's License
• EPA/HVAC Certification
• CPO Certification is a plus

Job Functions Repair & Preventative Maintenance

• Diagnose and perform maintenance and repairs in a timely and professional manner.
• Assure all service requests are completed to Hawthorne standards.
• Repair and restore vacant apartments to make ready status in preparation for the next move‑in as per company standard.
• Assist with pool maintenance and cleaning.
• Complete preventative maintenance according to the guidelines outlined in company policy.

Maintaining Building & Grounds

• Perform building and common area upkeep daily. Assist in keeping ground neat and free of litter, debris, and pet waste.
• Maintain shop appearance to facilitate quick assessment of supply inventory.

Additional Responsibilities

• Promote good professional relations with residents, co‑workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude towards prospects, residents, vendors, and other employees. Always maintain professionalism.
• Conduct on‑call emergency service rotation as scheduled.
• Follow safety guidelines in accordance with OSHA and company policy and standards.
• Complete special projects as needed.

What Makes Someone SOAR in This Role?

• Positive Attitude:
  Enthusiastic, passionate, and driven within their day‑to‑day operations.
• Willingness to Learn:
  Receives feedback and grows through experience.
• People Service & Customer‑Focused:
  Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.
• Reliable: A dependable presence for the community and team.
• Always Learning:
  Stays curious and committed to growing their technical knowledge and skillset.

Work Schedule & Availability

Maintenance Technicians work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role will require participation in an on‑call rotation for after‑hours emergencies and occasional support for resident events, as needed.

Hawthorne’s Total Rewards Package | Compensation and Benefits

Maintenance Technician II – Specific Benefits:
Maintenance Technician II is eligible for a monthly renewal bonus program, quarterly performance bonuses, and quarterly resident satisfaction bonuses in addition to their hourly compensation.

Professional Benefits:
Maintenance Technician II Today – Maintenance Technician III tomorrow! Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us – that is why our Learning and Development team is committed to your career growth. In addition, we also offer an education reimbursement program to grow your skills in maintenance.

Personal

Benefits

• Free Dental Insurance
• Comprehensive and Affordable Plans for Medical and Vision Coverage
• Health and Wellness Incentives
• 401k Retirement Match Program
• Paid time off including your birthday!
• Paid sick time off
• Pet Insurance Plans
• Paid Maternity, Paternity, and Adoption Leave Options
• Telehealth – Access to Doctors 24/7/365
• Company Paid Life Insurance
• Retirement Planning

Hawthorne is an equal opportunity employer.

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