Maintenance Supervisor

The Maintenance Supervisor leads day-to-day maintenance and the physical operation of assigned communities. This is a working supervisor role that combines hands on troubleshooting and repairs with direction, training, and scheduling of onsite maintenance staff. The supervisor keeps building systems operating, apartment homes ready for occupancy and the property safe and well maintained.

The position reports to the Property Manager and works closely with the Regional Maintenance Supervisor on daily priorities, resident service, unit turns, vendors, expenses, and property concerns.

The MS is proactive, customer service focused, results driven, communicates emerging risks promptly, and follows company maintenance and safety standards.

• Direct daily maintenance work in coordination with the Property Manager and priorities set by both the Property Manager and Regional Maintenance Supervisor.
• Supervise, schedule, train, and provide performance feedback to Maintenance Technicians, Groundskeepers and other assigned maintenance staff, if applicable.
• Assign, monitor and complete work orders, inspections, repairs, and property upkeep; assist the team with work when needed.
• Coordinate vendor schedules and verify that work is completed safely, on time, and to company standards.
• Communicate staffing, service, and property concerns to the Property Manager and Regional Maintenance Supervisor, as they arise.
• Keep all after hours emergency maintenance schedules current in the software, remain reachable while on call, and respond to calls within company required time frames.

• Troubleshoot and repair HVAC, plumbing, electrical, appliances, locks, and other building components within qualifications and company procedures.
• Monitor open work orders, prioritize urgent and resident impacting requests, document completion, and follow up on unresolved issues.
• Lead the vacant unit turnover process, including all inspections, scope of work, scheduling, quality checks, and timely readiness for occupancy.
• Provide professional customer service to residents and communicate clearly about maintenance access, status updates, and follow up.

• Implement and document preventive maintenance for mechanical, electrical, HVAC, plumbing, fire, and life safety systems.
• Inspect building systems, common areas, grounds, equipment, and maintenance shops; correct issues within authority and //escalate larger needs.
• Identify safety hazards, potential liability concerns, recurring failures, and capital needs; report them promptly with recommended action.
• Maintain tools, equipment, supplies, and repair inventory, including accurate records and responsible ordering.

• Coordinate hurricane and severe weather readiness, including site plans, generator and life safety system checks, and fuel and supply staging.
• Coordinate post storm assessments, emergency vendors, and restoration priorities with Property Manager and Regional Service Manager.
• Serve as the onsite escalation contact for fire, water, and other property emergencies and remediations.
• Maintain emergency response plans and local vendor coverage at all times.

• Follow company safety policies, applicable OSHA requirements, and safe work practices; ensure team members have and use appropriate personal protective equipment.
• Monitor vendor performance and verify work and invoices against approved scopes, rates, and completed service.
• Manage maintenance purchases and expenses within approved budgets and purchasing authority; seek cost effective solutions without compromising safety or quality.
• Keep required maintenance logs, inspection records, work order documentation, and training records current in company systems.
• Perform other maintenance related duties assigned by management.

• Minimum 1 to 3 years of multifamily maintenance leadership experience or comparable building maintenance experience.
• Experience supervising, training, and scheduling maintenance staff.
• Working knowledge of HVAC and appliance repair, plumbing, electrical systems, painting, drywall, flooring, carpentry, locks, pools or spas, roofs, and life safety equipment.
• Strong troubleshooting, organization, communication, and resident service skills.
• Ability to read technical manuals, safety procedures, work scopes, and applicable requirements and to perform basic job related…