Operational Excellence Director

Operational excellence director page is loaded## operational excellence director locations:
nonstore b187 jacksonville fltime type:
full time posted on:
posted todayjob requisition :
r562123
* the business unit director of operations excellence (opex) is a critical leadership role, reporting to the business unit vice-president of operations. This position is responsible for leading a team focused on maximizing store operations’ efficiency by leading and executing high-priority projects, managing operational support teams, and driving continuous improvements. The bu director of opex is expected to act as a subject matter expert (sme) in store operations, supporting operations leaders in driving key performance indicators (kpis) and enhancing customer experience.

Additionally, the role plays a crucial part in change management by facilitating the successful implementation of company-wide initiatives.
* job description  job description  
** essential functions
** the essential functions of the bu director of opex include project management, program support, problem solving, hands on operational support, cross collaboration with bu support staff, oversight of operational reporting, facilitation of field communication and spending time in the stores.  The bu director of opex must be well versed in all areas of store operations.  Bu opex directors must be able to effectively communicate with store staff, national/bu support teams and executive leadership.

** required skills & competencies
** have the ability to:  + act as a change agent in operations when implementing new programs and processes  + align on standardized process execution down to store level  + identify and recommend core opportunities to operational efficiency  + think conceptually to find solutions to simplify processes  + create content as needed to support project and program roll outs  + lead multiple initiatives at once  + meet timelines and milestones of the essential job functions  + perform other duties as assigned and deemed necessary.

This may include leading ad-hoc projects, supporting emergency response procedures, or stepping in for other operational leadership roles during high-demand periods.

Core competencies:

+
** deep knowledge in
** convenience & fuels retail operation  + leadership  + decisiveness  + team player  + self-motivated  + communication & presentation skills  + flexibility & ability to pivot  + analytical mindset  + cross-functional collaboration  + change management  + problem solving  + strategic thinking  
** required qualifications**  + 5-7 years in retail operations  + bachelor’s degree is valued, but not essential  + minimum of 4 years of experience in project planning and coordination and working on projects or programs requiring the integration of cross-functional business solutions  + experience managing operational or financial project budgets and leading project teams  + excellent verbal, written and interpersonal communication skills  + working knowledge of the microsoft suite  + possession of a current and valid driver’s license  + overnight travel throughout the business unit required, approximately 30-50%  + ability to speak and write in the english language
- * bilingualism (french and english), both written and oral, is essential if located in the eastern canada business unit
* ** physical requirements (us only)
** the physical requirements described below are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be considered that might assist those individuals with disabilities to perform the essential tasks and duties.  While performing the duties of this job, the employee is regularly required to sit (possibly for long periods of a time), talk and/or hear.

Ability to operate a keyboard and/or a computer mouse is required.  The employee frequently is required to use his/her hands to handle or grasp items of varying weight. The employee is occasionally required to stand, walk, and reach with both hands and arms.  
** work environment
** this role is full-time and based in the business unit office, with the…