Manager of Case Management, Inpatient Hospital

Manager of Case Management, Inpatient Hospital, Full-time

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Reporting to the Director of Rehabilitation, the Manager of Case Management has the responsibility to ensure an effective, efficient, compassionate case management department. A successful candidate can manage employees, complete process improvement, and ensure patient satisfaction.

Responsibilities:

• Responsible for the day-to-day operation of the case management department in accordance with established policies, to meet the needs of the patient population served
• Responsible for ensuring staff are trained and held accountable to providing an excellent overall patient experience
• Responsible for planning, development, implementing, coordinating, controlling, evaluating, and adjusting the comprehensive case management functions.
• Responsible for daily case load to ensure familiarity with processes to drive process improvement
• Promotes a positive image with the public, government, regulatory and accrediting authorities, and internal management
• Monitors and evaluates employee performance standards, staffing levels, and employee engagement
• Evaluates the impact of internal policies and programs on the delivery of case management services
• Manages the budget for the case management department
• Maintains policies and procedures for the case management department
• Interprets trends in utilization review and quality assurance, and develops strategy for operations and Medical Staff
• Reviews, evaluates, and monitors hospital’s critical numbers and takes actions to reverse negative trends
• Implements and educates case managers on effective utilization and the continuum of care and community resources
• Other duties as assigned

Qualifications:

• Bachelor’s Degree in clinical specialty, hospital/healthcare administration, business, or another related field
• At least 2 years’ experience with case management field.
• Effective written and verbal communication
• Ability to create an energetic and engaging work environment for all staff
• Analytic
• Excellent organizational skills
• Ability to problem solve
• Computer proficiency
• Compassion

Hours:
Full-Time at 40 hours per week

Location:

Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216

Compensation:Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs

• Job Identification 8840
• Job Category Clinical Management
• Locations 3599 University Blvd., South, Jacksonville, FL, 32216, US