Senior Operations Manager

## Senior Operations Manager Apply locations:
Jacksonville, FLtime type:
Full time posted on:
Posted 2 Days Agojob requisition :
R-101065
** THE POSITION IN A NUTSHELL
** Sciens Building Solutions is seeking a Senior Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.

** WHAT YOU’LL BE DOING (and doing well!)
*** Ensure all associates embrace the safety culture and comply with all safety initiatives.
* Manage the engineering, project management, solutions, and service departments for the assigned Division.
* Oversee supervision and training of all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
* Manage the processes of scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
* Develop a budget and meet revenue and gross margin targets.
* Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.
* Understand root causes of cost overruns. Develop and implement cost mitigation strategies.
* Execute monthly project cost and Work in Progress (WIP) analysis.
* Report monthly financial performance in an effective manner to management and takes corrective action as needed.
* Responsible for efficient asset management, such as inventory and company service vehicles.
* Build a high-performance culture to include performance reviews and development initiatives.
* Responsible for overall manpower planning and allocation for the division.
* Ensure customer satisfaction and cash collections.
* Collaborate with the sales team to support the growth and profitability of the branch.
** WHAT WE LIKE ABOUT YOU
*** 5-10 years’ experience in an operations manager role within the fire and life safety industry.
* Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, contractors, customers, and vendors.
* Strong, positive team builder with leadership ability.
* Knowledge of current fire and life safety systems.
* Advanced understanding of Profit and Loss statements and key financial drivers.
* Proven ability to attract, develop, grow, and retain a team.
* Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.
** WHAT WE’RE BRINGING TO THE TABLE
*** Competitive salary based on qualifications.
* Paid time off plan and holidays.
* 401(k) matching.
* Short term and long-term disability.
* Medical, dental, and vision plans with options.
* Life insurance.
* Company cell phone, laptop, and vehicle.
* Professional career development opportunities.
* Tuition reimbursement
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