Community Manager

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Company:
Caliber Living
Position:
Community Manager

Location:

Jacksonville, AL
Community:
Ivy Row at Jacksonville
Job Status:
Full-time
Job Type: Exempt / Salaried
Compensation: $50K - $52K per year

Reports to:

Regional Manager
Amount of

Travel Required:

10 - 25%
Positions Supervised: Service Manager, Community Assistants

The Community Manager is fully accountable for all property operations for a student housing community. Leadership ability is a must, as the Community Manager is the leader of the site team. The purpose of the Community Manager is to effectively manage and coordinate activities and available resources to accomplish property, owner, and company objectives. These objectives will include maximizing occupancy and income levels, increasing property values, and minimizing property operational expenses while maintaining a quality product.

• Initiative:
  Maintains a proactive and positive mindset; is goal-oriented and knows how to get results.
• Customer and Quality Focus:
  Consistently working for his/her customers and the company; cares about the quality of work and service provided.
• Service Safety:
  Conducts day to day activities in such a way that safety for self and others is valued and observed; provides safe atmosphere for customers and business partners.

• Professionalism:
  Demonstrates ethical behavior and honesty at all times.
• Level of Dependability:
  Maintains punctuality and acceptable attendance record; accepts responsibility for his/her own actions; willingness to adapt to changes in the organization.
• Adherence to All Company Policies and Procedure:
  Has knowledge of the established policies and procedures and abides by them. Asks the proper party if they don’t know.

• Cooperation:
  Works well with other associates/departments and collaborates effectively in team situations to improve overall performance.
• Cohesion:
  Demonstrates concern for and about the customers and works to effectively partner with others to achieve success.

• Adaptable:
  Creates an atmosphere that supports the open expression of ideas; is open and approachable.
• Communication:
  Effectively communicates thoughts and concepts in a courteous manner to the position’s direct supervisor; provides helpful feedback when applicable; shows interest and is attentive to the suggestions of others.
• Courtesy:
  Maintains a personal and professional demeanor that exercises proper behavioral etiquette and looks to encourage and serve both customers and co-associates.

• Innovative:
  Demonstrates efficiency and creativity; looks for better, faster and more efficient ways of doing things; handles challenges/obstacles with a positive outlook.
• Performance:
  Exhibits a well-organized and timely approach to achieve desired results; aligns resources to meet the needs of the department; and takes corrective action when necessary.
• Fiscal Safety:
  Concerned for the financial well-being of the company by compliance to safety procedure; awareness of liability concerns

• Passion:
  Enjoys the work that they do and demonstrates a pleasant demeanor on the job and shows desire for success.
• Entrepreneurial Spirit:
  Exhibits behavior that is consistent with the Vision, Mission and Values of the Company; makes working environment enjoyable for self and others.

• Manages all on-site employees, including giving timely, constructive feedback and positive encouragement.
• Motivate the office and maintenance staff and give consistent verbal and written feedback. Has the ability to document performance feedback (including corrective actions) and effectively manages employee performance on a regular interval.
• Train and develop subordinates (provide on-the-job training and ensure assigned company training is complete).
• Recruit, hire, train,…