Branch Transformation Lead: Onboarding & Servicing
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-13
Listing for:
Citigroup Inc.
Full Time
position Listed on 2026-08-13
Job specializations:
-
Management
Job Description & How to Apply Below
Citi in Jacksonville, Florida seeks a Customer Onboarding & Servicing Officer to transform onboarding and support for our Retail Business Banking clients. You will define policies, streamline processes, and automate where possible to improve client and branch staff experiences.
You will collaborate with Branch Strategy, Product, Fraud, Risk, Compliance, and Legal teams to roll out changes, monitor controls, and ensure operations stay within risk guidelines.
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