Director of Issue Management & Process Excellence
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-17
Listing for:
Florida Blue
Full Time
position Listed on 2026-08-17
Job specializations:
-
Management
Operations Management, Healthcare Management, HR Manager, Project & Program Management
Job Description & How to Apply Below
Florida Blue is seeking a Director to lead a multi-tier issue management organization. The role holds leaders accountable for issue resolution targets, owns the systemic issue pipeline, and drives continuous improvement with cross-functional stakeholders.
The position reports to enterprise leadership and emphasizes coaching and talent development. The candidate will govern the improvement system, report KPI performance, and build organizational capability through coaching and succession
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