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Director, Issue Management & Process Improvement
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-18
Listing for:
Florida Blue Group
Full Time
position Listed on 2026-08-18
Job specializations:
-
Management
Healthcare Management, Project & Program Management, Operations Management, Change Management
Job Description & How to Apply Below
Florida Blue is seeking a Director of Issue Management to lead a multi-tier, enterprise-wide program focused on acute issue resolution and systemic improvements. You will drive governance, strategic planning, and cross-functional collaboration to improve customer experience and financial performance.
The role requires senior leadership, coaching capabilities and the ability to manage performance across multiple teams and vendors. Expect comprehensive benefits and a competitive salary range.
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