Senior Manager of Development Operations Job Jacksonville area,Florida USA,Management

OVERVIEW

Better Together works to end the root causes of poverty, dependency, divorce and child abuse by leveraging the power of the local church to provide struggling families with supportive relationships and meaningful work. Once properly supported, families can achieve independence, stay together and thrive.

The Senior Manager of Development Operations leads the systems, processes, data, and execution that support Better Together’s Development team. This role oversees Development operations, grant writing and reporting, data quality, revenue reconciliation and forecasting, donor stewardship, and funding integration while managing the grants and cultivation team.

Working closely with donor acquisition, Finance, Marketing, Programs, and organizational leadership, this leader ensures strong execution from new opportunity through proposal, funding, stewardship, reporting, and renewal. The ideal candidate is a highly organized, strategic operator, strong writer, and people leader who builds excellent systems, maintains accurate data, provides reliable revenue visibility, and ensures an exceptional donor experience.

The ideal candidate should have demonstrated leadership, communication and organization skills. He or she should be a self-starter who thrives when challenged and is comfortable working remotely and finding creative solutions.

CULTURE AND FIT

At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team.

We Love Others:
We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what’s right even when it’s hard.

Do you treat people with respect, no matter their background or behavior?
Do you make decisions based on what’s best for others, not just yourself?

We Choose Gratitude:
Gratitude fuels our joy and shapes how we show up. We focus on what’s possible, not what’s missing. We uplift others, celebrate progress, and keep perspective—even in the tough seasons.

Do you stay positive and solutions-focused when challenges arise?
Do you regularly speak encouragement and appreciation to your teammates?

We Are Ideal Team Players:
We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren’t made of perfect people‐they’re made of teachable ones.

Do you take ownership and go the extra mile without being asked?
Are you open to feedback and constantly looking for ways to grow?

We Do Hard Things:
We don’t quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don’t waste time on drama‐we stay focused on the mission.

Do you rise to challenges with resilience and a clear head?
Do you consistently push through discomfort to deliver results?

We’re All In:
We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.

Are you passionate about transforming lives and communities through your work?
Do you take initiative and show up fully—because you believe this mission is worth it?

We don’t hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process.

ROLES AND RESPONSIBILITIES

The Senior Manager of Development Operations will have four primary roles, broken down into key responsibilities. They are:

DEVELOPMENT OPERATIONS AND REVENUE

Own Development systems, Salesforce data integrity and cleanliness, dashboards, workflows, documentation, and processes.
Ensure accurate donor, gift, pledge, pipeline, restriction, and funding records.
Conduct routine data and process audits to ensure Development information is accurate, complete, and reliable.
Partner with Finance to reconcile Salesforce and financial records, resolve discrepancies, and ensure accurate revenue and gift tracking.
Own Development revenue…