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Utilization Management Manager; CA Licensed
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-26
Listing for:
Clearlink Partners
Full Time
position Listed on 2026-08-26
Job specializations:
-
Management
Healthcare Management, Operations Management
Job Description & How to Apply Below
Back Utilization Management Manager (CA Licensed)
Managed Care Remote Direct Hire Aug 22, 2026
Company DescriptionClearlink Partners is an industry-leading managed care consultancy specializing in end-to-end clinical and operational management services and market expansion initiatives for Managed Medicaid, Medicare Advantage, Special Needs Plans, complex care populations, and risk-adjusted entities.
We support organizations as they navigate a dynamic healthcare ecosystem by helping them manage risk, optimize healthcare spend, improve member experience, accelerate quality outcomes, and promote health equity.
Position Responsibilities Specific- Design utilization management programs, processes and workflows to meet operational goals and anticipate future strategic needs
- Evaluate ability to automate and streamline standard work
- Analyze and monitor quality, cost reimbursement and utilization trends.
- Support system migration planning, preparation, and execution to ensure a seamless operational transition.
- Develop and oversee inpatient and outpatient utilization management programs to ensure
- Cost-effective use of patient care resources
- Case delivery at the most appropriate level
- Collaboration with the medical staff on resource utilization issues
- Compliance with utilization-related private contracts, all regulating agencies,and applicable federal and state regulatory mandates.
- Provide support for health plan market/ product level operational oversight, management and performance improvement
- Leverage industry expertise and knowledge to provide high value consulting and advisory services
- Deliver integrated solutions in support of client goals and engagements.
- Provide delivery assurance support for engagements with assigned clients
- Support engagements ensuring completion of contracted services
- Create and/ or manage to project plans
- Prepare materials for presentation to Client executives
- Facilitate and inform key decisions through the use of data and industry best practice sharing
- Deliver concise, clear interpersonal communication to both internal and external audiences
- Facilitate streamlined exchange of information with engagement manager and client organization partner(s)
- Leverage proven methodologies and best practices in support of individual account strategies/ client plans
- Establish goals and track progress to ensure achievement
- Act in interim leadership capacity to provide supervision and oversight for teams and activities in a direct supervisory model
- Identify opportunities to improve workflow, generate accurate, high-quality productivity, support organizational compliance with requirements and deliver reductions in associated costs with improvement in organizational quality performance in collaboration with Client leaders
- Develop or update policies and procedures as required to support business needs and requirements
- Identify opportunities to streamline and/ or automate workflows
- Manage and develop staff to reach established engagement goals, deliverables and KPIs
- Adapt processes, approach, plan and/ or activities in real time to ensure critical path activities are achieved
- Support account management relationships with key client decision makers
- Develop and deploy management reporting, if indicated, to support monitoring and improvement of performance, implementing plans for improvement as necessary
- Responsible for ensuring quality, maintaining appropriate resources, competency training and education of staff
- Responsible for approving and managing day to day engagement resourcing/ time and attendance as an Engagement Manager
- Oversee compliance with internal client related audits, support Client preparation for external audits and surveys
- Experience managing complex work in challenging environments through the alignment of resources and prioritization of efforts to ensure on time, in scope project and/ or strategic delivery.
- Managed care industry knowledge in operations, costs, requirements, performance and outcomes
- Demonstrated ability to work across and apply best practices to multiple Lines of Business (LOBs);
Covered California experience strongly preferred. - Hands-on leader with an owner/operator mindset who actively supports the team and is willing to step into the queue as needed to ensure operational success.
- Strong knowledge of NCQA standards, with the ability to translate requirements into streamlined workflows, operational efficiencies, and process improvements.
- Collaborate closely with UM leadership and the Vice President of Utilization Management to drive operational enhancements and support implementation of the new Prior Authorization (PA) grid.
- Proven ability to identify operational challenges, develop effective solutions, and drive resolution in a fast-paced environment.
- Product/ market operational experience in Commercial, Medicare, Medicare Advantage, Medicaid or associated lines of business
- Understanding of legal and regulatory frameworks, healthcare administration models, and internal audit…
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