Training & Quality Manager, Patient Access; Hybrid
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-30
Listing for:
Nemours in
Full Time, Apprenticeship/Internship
position Listed on 2026-08-30
Job specializations:
-
Management
Regulatory Compliance Specialist, Change Management
Job Description & How to Apply Below
Nemours Children's Health is seeking a dynamic leader to serve as Manager, Access & Engagement Center Training and Quality. This role will guide the training and quality assurance strategy for a high-volume contact center, focused on improving patient access and family-centered service.
You will build and direct a team of Trainers and Quality Assurance Specialists, aligning onboarding and ongoing training with evolving workflows, systems, and service standards.
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