More jobs:
General Manager
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-12
Listing for:
ChopHouse Thirteen
Full Time
position Listed on 2026-09-12
Job specializations:
-
Management
Operations Management, General Management
Job Description & How to Apply Below
Key Responsibilities
- Operations Management
- Oversee FOH and BOH service flow to ensure high speed and quality.
- Enforce strict health, safety, and sanitation regulations.
- Maintain facility cleanliness, equipment maintenance, and brand standards.
- Financial & Cost Control
- Manage the operating budget, P&L (Profit and Loss) statements, and payroll.
- Control food and labor cost percentages to hit margin targets.
- Oversee inventory levels, ordering, and waste reduction.
- Team Leadership & HR
- Recruit, hire, train, and mentor all hourly and management staff.
- Build staff schedules to match peak customer demand while managing labor budgets.
- Conduct performance reviews, resolve workplace conflicts, and foster a positive culture.
- Guest Experience
- Interact with patrons, build loyalty, and handle escalated complaints.
- Monitor online reviews and continuously improve the dining experience.
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