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Director Of Space Operations; FedD

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Defense Unicorns
Full Time position
Listed on 2026-10-03
Job specializations:
  • Management
    General Management, Operations Management, Corporate Strategy, Financial Manager
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below
Position: Director Of Space Operations (FedD190)
Director Of Space Operations

Active Top Secret Clearance or eligibility to obtain is required.

Position Summary

The Director of Domain Revenue Operations is the single-threaded owner for the financial performance, operational health, and mission success of the Space pod/domain at Defense Unicorns. This role owns the end-to-end P L for the domain, including revenue attainment, gross profit margins, and sustainable growth, while ensuring exceptional delivery quality, hero satisfaction, and team retention.

This leader operates at the intersection of sales and delivery, translating corporate growth objectives into executable domain strategy. They are accountable not only for closing and expanding revenue, but for building a durable, healthy domain capable of scaling profitably.

Core Responsibilities
  • Revenue Ownership Growth

    Own and deliver the annual revenue target for the Space pod/domain.

    Drive net new revenue, expansions, and cross-sales in close partnership with Account Executives and Mission Directors.

    Ensure pipeline coverage and forecasting accuracy sufficient to meet or exceed domain revenue goals.

    Collaborate with the Marketing and Business Development teams to:

    • Ensure adequate pipeline coverage.
    • Co-develop marketing collateral for significant deals.

    Act as the final accountable owner for domain bookings, renewals, and expansions.

  • Gross Profit Financial Management

    Own domain-level gross profit margins, ensuring financial discipline across delivery and growth activities.

    Balance time-to-value with long-term margin targets, maintaining:

    • Strong early customer outcomes
    • Sustained domain gross margins (target: 65%+ post-TTV)

    Partner with Finance, Rev Ops, and Delivery leadership to:

    • Approve staffing models
    • Evaluate contract modifications
    • Ensure accurate revenue recognition and margin reporting
  • Domain Health Delivery Excellence

    Ensure high-quality delivery across all domain programs, measured by:

    • Hero NPS / satisfaction scores
    • CPARs and other government performance evaluations
    • Delivery quality, predictability, and risk management

    Serve as the escalation point for delivery or customer risk within the domain.

    Ensure Mission Directors are effectively managing onboarding, adoption, and renewals.

  • Talent, Retention Team Leadership

    Build, retain, and develop high-performing Mission Directors and supporting domain staff.

    Maintain strong personnel retention and engagement, proactively addressing burnout, performance gaps, and staffing risks.

    Approve and prioritize domain staffing requests, balancing growth, margin, and delivery quality.

    Foster a culture of ownership, accountability, and mission obsession within the domain.

  • Cross-Functional Leadership

    Act as the domain's senior leader across Sales, Delivery, Product, and Operations.

    Ensure tight alignment between:

    • Account Executives (growth)
    • Mission Directors (retention and expansion)
    • Delivery teams (execution)
    • Product teams (R D prioritization)

    Represent the domai

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