Product Marketing Manager, GTM

Owner is the AI-native system local business owners use to succeed, starting with restaurants.

We’re building the system that replaces the many tools owners use to run their business.

It powers everything from the restaurant’s website, online ordering, CRM, POS, and more.

Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically.

Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it.

Using Owner should feel like having a team of great operators, engineers, and marketers working for you.

We’re starting by helping independent restaurants succeed online.

But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.

Once we nail the solution for restaurants – we’ll scale it into every other local business type.

In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.

Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an  website.

More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.

Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including:
Shopify, Hub Spot, Door Dash, Service Titan, Rappi, Faire and Stripe.

We’ll be scaling even faster in 2026 to keep pace with our customer growth.

Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location!

Owner helps restaurants run and grow their businesses online. Our product is moving quickly, and the opportunity is not simply to announce more features. It is to make every important product investment easier to sell, easier to adopt, and more valuable to the restaurants that use it.

We are looking for a Product Marketing Manager who can connect product velocity to commercial impact. You will help our frontline teams win the right customers, retain the customers we have, and clearly explain why Owner is the better choice. You will turn customer and market insight into positioning, proof, enablement, adoption programs, and feedback that shapes what we build next.

This is a GTM-focused role. Launches and communications are tools in the system, not the outcome by themselves. The outcome is stronger win rates, healthier retention, better adoption, and a frontline team that can confidently make the value of Owner clear.

Build positioning, messaging, proof points, battle cards, talk tracks, objection handling, and customer stories that improve competitive win rates.

• Partner with Sales, Customer Success, and Support to understand what helps them close, onboard, adopt, retain, and expand customers.
• Identify adoption blockers and churn risks, then turn product capabilities into practical retention and expansion plays.
• Create scalable enablement systems and workflows that keep the frontline current without relying on one more training session.
• Bring win/loss insight, customer feedback, competitive context, and adoption signals into Product and Marketing planning.
• Define the…