Donor Relations Manager

Overview

Reporting Relationship
:
This position will report to the Director of Engagement.

Job brief
:
We are looking for a detailed, organized, humble yet persistent professional who has experience in major gifts fundraising to support a ministry intent on impacting some of the world’s most vulnerable people. The ideal candidate will be filled up by cultivating, soliciting, and stewarding a portfolio of approximately 150 mid-level donors. They will utilize their ability to manage and grow a portfolio, developing personalized engagement strategies that deepen relationships and inspire continued generosity.

• Connect giving family to the impact they are making through their gifts
• Manage all aspects of the donor portfolio, from identification and cultivation to solicitation and stewardship
• Conduct regular giving family meetings and calls to deepen connections, understand their philanthropic goals and secure financial commitments
• Prepare compelling proposals and presentations to solicit gifts
• Research current and prospective donors using wealth screening and other avenues to better inform conversations during the cultivation process
• Draft and send donor acknowledgments, both written and digitally, to ensure that donors are promptly thanked for their support
• Develop a year-round communication plan to steward existing portfolio of donors
• Respond in a timely manner to incoming donor inquiries
• Build rapport and trust and maintain relationships with staff, business and community leaders, philanthropic individuals, and families across the nation
• Promote hand-off of high capacity giving family members to the Director of Engagement as needed
• Maintain accurate donor records and complete actions in CRM regularly
• Support performance metrics and accountability measures to drive the achievement of strategic objectives and revenue targets
• Work collaboratively with other departments as needed to develop targeted engagement opportunities
• Support the Events team with planning and execution of donor related events, including but not limited to our Gala & Golf Classic
• Perform other related duties as assigned

• 4-6 years of experience cultivating and soliciting 5-figure gifts from individual/foundations
• Comprehensive understanding of fundraising principles and practices
• Experience in proposal development & campaign execution
• Ability to manage a portfolio of 150+ donors
• Experience in CRM & database management, such as Raiser’s Edge, Hubspot, and/or Virtuous
• Exercise considerable independence and judgment with a high level of confidentiality
• Outstanding verbal, written communication and relational skills