Director of Quality

About Team JAS, Inc

Founded in 1986, Team JAS is a leading aerospace company specializing in the support of the Twin Otter aircraft. We’re proud to serve as the world’s premier solutions provider for aircraft repair, maintenance, overhaul, and FAA-PMA-approved manufacturing. Located in Jacksonville, Florida, our 33,000-square-foot facility houses an extensive inventory, our shipping and receiving department, a certified FAA (YJAR
8401) and EASA (EASA.
145.6700) repair station, and a Viking Air Factory Endorsed Component Center.

The Director of Quality at Team JAS, Inc. is responsible for leading the company’s Quality Management System (QMS), regulatory compliance programs, and continuous improvement initiatives across all operations. This role provides strategic leadership for the FAA Part 145 Repair Station, ASA
100, and AS9120 quality systems while ensuring operational excellence, customer satisfaction, product conformity, and regulatory compliance. The Director of Quality will foster a culture of accountability, safety, risk mitigation, and continuous improvement throughout the organization.

• Oversee all aspects of the FAA 145 Repair Station Quality Program, ensuring full compliance with regulatory requirements, industry standards, and company policies.
• Manage the ASA
  100 certification program, including audits, documentation control, compliance maintenance, and continuous improvement initiatives.
• Lead Quality Assurance (QA) and Quality Control (QC) functions, promoting accountability, teamwork, and operational excellence.
• Develop, implement, and maintain quality standards, policies, procedures, and systems to ensure regulatory compliance and operational efficiency.
• Coordinate with Maintenance, Engineering, Supply Chain, and Warehouse departments to align quality objectives with organizational goals.
• Investigate, address, and resolve customer complaints related to product quality and service, implementing corrective and preventive actions as necessary.
• Monitor, analyze, and report quality metrics, identifying trends, risks, and opportunities for continuous improvement.
• Drive process optimization, waste reduction, and efficiency improvement initiatives across quality-related operations.
• Serve as the primary point of contact for external audits, customer audits, and regulatory inspections.
• Support and enhance employee training programs to ensure company-wide understanding of quality requirements, compliance standards, and best practices.
• Oversee supplier quality performance, including supplier audits, corrective actions, approval processes, and ongoing compliance monitoring.
• Manage the internal audit program to ensure compliance with FAA regulations, requirements, and company procedures.
• Lead root cause analysis and corrective/preventive action (CAPA) activities related to nonconformances, audit findings, escapes, and customer concerns.
• Ensure proper control of technical data, quality records, procedures, and configuration management processes.

• Education: Bachelor’s degree in quality management, Engineering, or a related field.
• Experience: Minimum of 10 years of experience in quality management, with at least 5 years in a leadership role within the aviation or aerospace industry.
• Strong knowledge of FAA regulations, including 14 CFR Parts 21, and 145.
• Certifications: FAA Airframe and Powerplant (A&P) license, ASQ Certified Quality Manager (CQM), or similar credentials preferred.
• Technical
  
  Skills:
  
  
  • Proficient in quality management systems, including AS9120.
  • Familiarity with Quantum Control ERP system is strongly preferred.
  • Strong analytical skills with the ability to interpret quality metrics and drive data‑driven decisions.
• Leadership
  
  Skills:
  
  Demonstrated ability to build, mentor, and lead high-performing teams while driving accountability, collaboration, and organizational improvement.
• Communication
  
  Skills:
  
  Excellent written and verbal communication skills, with the ability to effectively interact with all levels of the organization.

The ideal candidate for the Director of Quality role at Team JAS has demonstrated experience leading regulatory audits,…