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Director, Quality Center of Expertise – Design Quality

Job in Jacksonville, Duval County, Florida, 32201, USA
Listing for: Medtronic Plc
Full Time position
Listed on 2026-07-16
Job specializations:
  • Quality Assurance - QA/QC
    Regulatory Compliance Specialist, Quality Engineering
Job Description & How to Apply Below

Director, Quality Center of Expertise – Design Quality

At Medtronic, you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. We must work with a sense of purpose and ownership, knowing there is a human life on the other side of every decision. In this enterprise leadership role, the Director, Quality Center of Expertise – Design Quality will advance Design Quality excellence across Medtronic by shaping strategy, standards, governance, and performance visibility for critical product development and quality system capabilities.

You will partner across Operating Units, Regions, and Core Quality Services to simplify and standardize Design Quality practices, strengthen inspection readiness, and enable consistent execution across a broad global product portfolio.

This role requires deep product development, Design Quality, and Quality Systems experience across multiple product categories and geographies, combined with the ability to lead through influence in a highly matrixed environment. The Director will develop and execute functional objectives, build enterprise capability, and develop employees with the skills, knowledge, and judgment needed to move Medtronic Operating Units forward. The role also values digital fluency, including the ability to use AI-enabled tools and effective prompt writing to improve quality processes, knowledge management, decision-making, and productivity.

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working a minimum of 4 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. This position is onsite at any U.S. site listed.

This position will be onsite, based at one of the following Medtronic sites in the contiguous United States:

  • Mounds View, MN / Minneapolis, MN (Twin Cities Campus)
  • Irvine, CA / Santa Ana, CA (Orange County Campus)
  • Boulder, CO (Colorado Campus)
  • Danvers, MA (Greater Boston area)
  • North Haven, CT
  • Memphis, TN.
  • Fort Worth, TX.
  • Jacksonville, FL

Requires up to 20% travel per year.

As Director, Quality Center of Expertise - Design Quality, you will model and reinforce integrity, transparency, accountability, and respect for people while creating an environment of open communication and continuous improvement. You will own enterprise Design Quality KPIs and strategic initiatives, influence inspection readiness and Quality Systems shared services, and elevate decisions with potential enterprise-wide implications for performance, the Medtronic brand, legal exposure, or product safety risk.

Responsibilities may include the following and other duties may be assigned.

  • Develop and execute the enterprise Design Quality strategy, standards, governance model, and service priorities in partnership with Operating Units, Regions, and Core Quality Services.
  • Establish and uphold strategically important Design Quality standards that enable consistent execution, regulatory readiness, and effective quality outcomes across Medtronic's global product portfolio.
  • Own enterprise Design Quality process health, KPI visibility, and performance management mechanisms to identify trends, elevate risks, and drive timely action.
  • Create and lead real-time critical process governance for high-priority product development programs, including expert consultation, issue escalation, and cross-functional alignment.
  • Serve as a trusted enterprise partner to Operating Units by providing expert coaching, tools, shared services, and practical support that strengthen Design Quality execution.
  • Develop and deploy common Medtronic Design Quality practices across a broad product portfolio, including implantable devices, software, combination products, and other complex technologies.
  • Partner with Productivity, Operations, and Quality Systems leaders on large-scale initiatives that improve product development,…
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