Mgr Quality

Position Summary

The Manager, Quality 2 provides leadership for all quality‑related activities supporting the CBP P‑3 maritime patrol fleet. The role involves developing, implementing, and sustaining quality management systems, accident/incident reporting, and root‑cause corrective‑action processes. It requires deep expertise in AS9100, aircraft maintenance, aircraft forms/publications, and a commitment to integrity, inclusion, and continuous improvement.

Quality Management

• Design, modify, and maintain AS9100‑based quality evaluation and control systems for aircraft maintenance and production.
• Establish and enforce procedures for accident/incident reporting, root‑cause analysis, and corrective‑action implementation.

Inspection & Testing

• Devise and execute inspection, testing, and measurement plans for aircraft components and systems.
• Perform statistical analysis (SPC, Weibull, Pareto) to assess non‑conformances and cost impact.

Audits & Compliance

• Lead internal and external audits, identify deficiencies, and drive timely corrective actions.
• Ensure documentation (maintenance records, aircraft forms, publications) meets regulatory and customer requirements.

Leadership & Team Development

• Lead a cross‑functional quality team, fostering an inclusive environment where diverse perspectives thrive.
• Coach staff on problem‑solving, Lean, Six‑Sigma, and continuous‑improvement techniques.

Risk & Performance Management

• Integrate quality metrics into project performance planning, risk management, cost, schedule, and factory accountability.
• Communicate status and recommendations to senior leadership and external partners.

Customer & Stakeholder Relations

• Build trusted relationships with CBP, contractors, and internal stakeholders; ensure expectations are met or exceeded.
• Deliver clear, engaging communications that keep the organization aligned and motivated.

Innovation & Change

• Champion innovative quality tools and technologies (digital twins, AI‑driven analytics) to meet evolving customer requirements.
• Respond rapidly to program changes, adjusting processes to sustain high‑quality output.

• Integrity & Ethics – Consistently act with the highest moral standards.
• Inclusive Leadership – Attract, retain, and develop a diverse, engaged team.
• Strategic Vision – Translate quality strategy into measurable sustainable value.
• Effective Communication – Ensure information flows across all levels; keep teams connected to mission.
• Continuous Improvement – Drive perfection through data‑driven decisions and agile response to change.

Education

Bachelor’s degree.

Experience

• 5 years in aircraft/aerospace or high‑tech maintenance or manufacturing quality roles.
• 2‑3 years of supervisory/lead experience.

Technical

• Proven expertise with AS9100, aircraft maintenance forms, and publications.
• Hands‑on experience with accident/incident reporting, root‑cause analysis, and corrective‑action tracking.
• Ability to conduct statistical analysis and interpret inspection data.

Clearance

Ability to obtain and maintain Customs and Border Protection Background Investigation (CBP).

• Bachelor’s degree in Aerospace Engineering, Mechanical Engineering, Industrial Engineering, or related STEM field.
• Lean Six‑Sigma Black Belt or certification.
• P‑3 flightline and aircraft maintenance experience.
• Depot level aircraft maintenance experience.
• Quality assurance or quality management experience.
• Aircraft maintenance technician.
• Experience with reliability engineering, failure‑mode analysis, and risk‑based decision making.
• Demonstrated success influencing change in dynamic, fast‑paced environments.
• Deep understanding of government regulations, complex quality policies, and workflow integration.

Primary Level Salary Range: $ - $.

Employees may be eligible for overtime, shift differential, discretionary bonus, and long‑term incentives for senior roles. The company offers health insurance, life and disability insurance, savings plan, company‑paid holidays, paid time off (PTO), and additional benefits. Bonuses are designed to reward individual contributions and allow employees to share in company results.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit  U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.