Assistant Store Manager- Dunn Ave

Join to apply for the Assistant Store Manager- FT Dunn Ave role at Goodwill Industries of North Florida

Goodwill Industries of North Florida provided pay range
:
This range is provided by Goodwill Industries of North Florida. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.50/hr - $20.00/hr

4243 Dunn Ave
Jacksonville, FL 32218

Our Philosophy:
Work is the Cornerstone of Life. At Goodwill, we believe that the opportunity to work can - and does - change a person’s life. A job offers the independence that comes with a paycheck, increases self-esteem, and breaks the cycle of poverty.

Responsible for assisting the Store Manager in the store’s daily operation and achievement of sales results, while assuring the delivery of excellent customer/donor service.

• Management Duties
• Supervises the processing of donated goods in a timely and accurate manner while following the production system
• Fosters team work among management staff to accomplish store goals
• Coaches, trains and develops team and oversees the training of store personnel
• Delegate, as needed, the daily and weekly scheduling of staff
• Addresses employee issues by resolving employee complaints and concerns, providing ongoing performance feedback, conducting formal performance appraisals, and counseling employees as necessary
• Administers disciplinary actions in coordination with the Area Manager and under the general auspices of the Human Resources department
• Responsible for the store's overall operation, including maintaining daily and weekly reporting of sales, donations and overall financial results
• Responsible for store revenue goals and budgeted expenses
• Contributes toward store profitability by seeking opportunities to increase sales, manage inventory and labor costs
• Ensures the accuracy of all cash handling and cash register functions
• Organizes work throughout the store in a manner that facilitates effective customer service and a profitable operation
• Ensures the store's appearance is properly maintained
• Ensures compliance with all store policy and procedures
• Trains and develops staff in all aspects of their responsibilities, including adherence to all safety and company protocols and procedures promote a safe, productive work environment
• Ensures all company policies, store standards and procedures are communicated effectively to staff and adhered to in a consistent manner
• Ensures good customer/donor relations by maintaining high standards of customer service
• Completes various administrative duties, including:
• Communicates transportation needs and concerns with the Area Manager
• Opens and closes the store in a timely and thorough manner
• Reports Facilities issues and problems that need attention
• Makes daily deposits

• Maintain well organized and clean production area
• Facilitate the (un) loading of product from/to company trucks
• Trains employees regarding the processing, sorting, hanging and organization of donated goods
• Greets donors and receives merchandise, providing donor with an itemized receipt, if desired
• May remove donations from donor's vehicle
• Breaks down donation in to appropriate bins of like merchandise
• Examines shoes, electrical, and mechanical merchandise and other non-clothing items to determine appropriateness for sales floor, in accordance with established standards
• Place salable clothing on hangers to meet established quotas
• Counts and records pieces of clothing hung
• Assures production counts are achieved
• Places unsellable clothing in appropriate bins

• Trains employees regarding proper register procedures and proper floor layout and placement of product
• Processes customer transactions by ringing the sale on a cash register, collecting payment, making change, bagging the merchandise and thanking the customer
• Assists customers with shopping needs
• Pulls racks to transfer clothing from the (back) production room to the sales floor and places clothes on the sales floor racks
• Ensures that clothes are placed on sales racks with similar types of colors of clothing
• Ensures that the sales floor is kept clean, neat and properly displayed
• Rearranges clothing…