Garden Center Associate-Atlantic & Hodges

Position Summary:

Garden Center Associate

Turner Ace Hardware has an immediate opening for a Garden Center Associate. The primary responsibilities of the Garden Center Sales Associate position are to maintain the quality of live products throughout the garden center, provide excellent customer service, generate sales, merchandise product, and support the store management team.

• Maintain the quality of live products throughout the garden center through watering, trimming, fertilizing, and proper placement practices
• Ensure each customer receives outstanding service through following the W.O.W. process.
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational goals and priorities assigned by store management
• Assist in the training and development of peers
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Aid customers in locating merchandising in store, on , and processing special orders
• Answer customers’ questions and provide information on procedures and policies

• Possess a working knowledge of plants, landscape and horticultural practices
• Experience:
  
  Previous relevant experience, such as in a plant and garden center, in landscape or horticulture. Previous experience in a retail environment
• A commitment to service excellence and customer satisfaction
• Solid team player with excellent interpersonal skills
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multi-task
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

• May involve potential weather extremes including heat, humidity and rain
• Must be able to lift 50 pounds frequently to load and unload customer orders
• Ability to stand for an extended period of time
• Move and handle boxes of merchandise and fixtures throughout the garden center and store, which entails lifting and perform all functions as set forth

Job responsibilities may change based on the needs of the business.