Retail General Manager - Sawgrass Mills, Sunrise, FL

Purpose:

Drive Store's Profitability By:

• Meeting or exceeding store sales and profit targets
• Managing all resources within the store to provide customers with a leading shopping experience
• Driving the proper execution of established policies, procedures, initiatives and directives

• Lead the recruitment, on-boarding, training, and development efforts in the store through partnership with HR, Talent Acquisition and Retail Training
• Coach, motivate and inspire Assistant General Managers to accomplish store goals and maximize their individual performance
• Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
• Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Stores Career Ladder
• Complete all General Manager training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance
• Deliver best practice implementation to drive the collective performance of all district stores
• Ensure compliance to established HR policies and procedures

• Drive a service and selling culture in the store through leadership of adidas Group service model
• Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
• Ensure there is always a leader on duty on the sales floor, focusing team members on the consumer and on selling when you are not able to assume the responsibility yourself
• Schedule and zone employees to allow service of consumers and driving sales to be prioritized above all else
• Spend focused time on the sales floor to determine service improvement opportunities and to coach the Assistant General Manager
• Analyze Net Promotor Score results and communicate them to their store team to drive continuous service improvement
• Optimize the consumer experience through leading digital initiatives including ship-from-store, click and collect and all programs through our Store Associate Mobile device.

• Lead all store operations in a systematic and efficient manner, as per established adidas Retail Operating Rhythms
• Ensure adidas Retail Management Standards compliance with established policies, procedures, initiatives, and directives
• Ensure merchandise deliveries are processed on the same day they arrive, and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis
• Ensure cash wrap transactions are processed quickly and accurately
• Lead change management process initiatives as relevant
• Assess and make recommendations to the District Manager to improve the commercial viability and availability of products for the store
• Lead and implement all applicable loss prevention policies and procedures as well as health and safety risks

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Demonstrate a passion for sport, culture, and community, encouraging Store Leaders to lead this through their people at all times
• Ensure all established Retail Experience, Visual Excellence and In-Store Communication standards are consistently implemented and maintained according to established standards and directives
• Partner with District Manager and Retail Training in leadership of the effective and timely delivery of Foundational, Seasonal Brand product training materials and all learning programs in the store

• Take full ownership of the store and its commercial success
• Analyze relevant data to probe and challenge the status quo with District Manager
• Drive continuous improvement to increase their stores' sales, productivity and profitability Knowledge, Capabilities and
  
  Experience:
  • Must possess and consistently exhibit the competencies relative to the position.
  • Excellent Skills in operating personal computers, POS systems, and various software packages including MS office
  • Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.
  • Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
  • Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
  • Well-developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • Ability and willingness to travel by car and air domestically.
  Physical Requirements:
  • While performing the duties of this…