Sales Consultant Outbound Phone Sales

Job Description

Job Description

Are you ready to elevate your sales game and make a tangible impact?

Money Solver /Tax Defense Network is on the hunt for a driven Experienced Outbound Sales Consultant also known as Client Relations Advisor, to join our top-performing team in our Jacksonville, Southside office. If you're a sales pro with a knack for building relationships, identifying needs, and closing deals, this is your chance to thrive in a role focused on helping clients achieve financial freedom.

This position requires a significant on-site presence in office. While a hybrid work arrangement may be considered after a 90-day introductory period, based on performance and business requirements, it is not guaranteed. Candidates should be prepared to work primarily in the office.

For over 15 years, Money Solver/Tax Defense Network has been a national leader in tax debt solutions, dedicated to transforming lives through superior customer service and affordable financial strategies. We're not just selling a service; we're providing a vital lifeline to individuals seeking to resolve IRS debt and improve their financial future. Our mission is built on empathy, value, and making a real difference in people's lives.

• Award-Winning Culture
  • Glassdoor Best Place to Work 2021
  • Jacksonville Business Journal Best Places to Work 2021
• Uncapped Earning Potential & Robust Benefits
  • Competitive base pay or 7% commission structure (whichever is higher) designed to reward high achievers.
  • Comprehensive benefits package:
    Medical, Dental, Vision, Disability, PTO, and more!
  • $1 employee dental coverage (bi-weekly) – yes, just a dollar!
  • Free $20k life insurance benefit
  • Free Employee Assistance Program
  • 401(k) plan with immediate vesting match – start building your future from day one.
  • 4 weeks paid parental leave
  • Discounted Tax Preparation
• Meaningful Impact Help clients improve their finances and transform their lives by providing expert guidance on IRS debt solutions. Every call, text, and email contributes to their financial well-being.
• Growth & Development Be part of a fast-growing, dynamic company with clear paths for professional advancement and continuous learning.

As a Client Relations Advisor, you'll be the pivotal link connecting with our previous and current clients, proactively identifying opportunities to offer additional, valuable services. This isn't cold calling; you'll be nurturing existing relationships and maximizing client lifetime value.

• Drive Revenue Engage with clients via outbound calls and emails to identify additional service needs and successfully re-contract.
• Hit & Exceed Targets Consistently meet and exceed weekly and monthly sales quotas and outbound communication goals.
• Client Champion Conduct thorough research into client situations to align them with ideal financial solutions, clearly communicating value, expectations, and fees.
• Problem Solver Skillfully handle escalated client inquiries and service agreement issues, ensuring a seamless client experience.
• Relationship Builder Leverage your acute listening skills and empathy to build rapport, understand client challenges, and guide them towards the best solutions.
• Collaborate for Success Work closely with a supportive sales team to achieve ambitious collective goals.
• Manage an active pipeline and task list daily to maximize outreach efficiency.

• Proven Sales Acumen A demonstrable track record of success in outbound sales, with a strong preference for candidates who have experience with cold calling (it shows resilience!).
• Exceptional Communication Masterful negotiation, active listening, and interpersonal skills that build immediate trust and rapport.
• Results-Oriented Mindset A positive, can-do attitude with an unyielding passion for sales and hitting targets.
• Self-Starter & Team Player Ability to drive individual success while contributing positively to a collaborative team environment.
• Empathy & Professionalism The ability to connect with clients on a human level, provide empathetic guidance, and maintain a high level of professionalism in every interaction.