Sales Development Representative

Shift: Monday through Friday, 8:00 AM - 5:00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Responsible for generating and qualifying leads through cold calling; managing leads by tracking and following up on them; conducting sales presentations and product demos via the phone and internet; closing sales and meeting monthly sales goals in accordance with development plan; producing activity reports; attending trade shows and conferences and working with affiliate sales to cross generate leads.

• Contacts businesses, industries, government or private individuals by telephone in order to solicit sales for goods or services and/or to obtain referrals for prospective; obtain prospect/customer information and record reactions.
• Obtain prospective customer information from sources such as utility directories, regulatory agencies, purchases lists, internet, or solicitations from others across the organization.
• Communicates and follows-up with potential customers via phone, mail, or email in a timely manner
• Explain products or services and prices and answer questions for customers.
• Schedules appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations; may occasionally be asked to support/attend/make sales presentations directly to prospective clients.
• Conducts client or market surveys to obtain information about potential customers.
  
  Delivers prepared sales talks, uses scripts that describe products or services, in order to persuade potential customers to purchase a product or service; may adjust sales script to better target the needs and interests of the prospective client.
• Maintains records of contacts, accounts, and orders.
• Develops reports and suggests improvements within the Sales Force system.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Associate's degree in business, marketing or a closely related field; AND two (2) years of telemarketing/sales experience; OR an equivalent combination of education, training and experience.

• Fundamental to intermediate principles, practices and techniques of sales effectiveness.
• Various understanding of sales programs, policies and procedures.
• Fundamental to intermediate methods to resolve sales and customer problems, questions and concerns.
• Various understanding of applicable sales laws, codes and regulations.
• Understanding of various testing tools, equipment, and processing.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective and appropriate operations.
• Correct business English, including spelling, grammar and punctuation.

• Performing fundamental to intermediate professional-level sales duties in a variety of assigned areas.
• Training others in policies and procedures related to the work.
• Serving as a team member and the development and management of projects.
• Operating in a both a team and individual contributor environment.
• Interpreting, applying and explaining applicable laws, codes and regulations.
  
  Preparing fundamental to intermediate account reports, correspondence and other written materials.
• Using initiative and independent judgment within established department guidelines.
• Using tact, discretion and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to large and small groups across functional peers and the department.
• Contribut…