Acura Upgrade Specialist

Acura Upgrade Specialist

Acura of Orange Park Jacksonville, FL

Acura of Orange Park is seeking an ambitious, customer-focused Acura Upgrade Specialist to join our growing team.

This is a unique opportunity for an automotive professional who enjoys building relationships, helping customers, and creating opportunities through our existing owner base. Unlike a traditional sales role, the Acura Upgrade Specialist works directly with service customers and utilizes industry-leading technology platforms to identify upgrade opportunities and deliver an exceptional ownership experience.

If you're looking for a position with strong earning potential, a consistent schedule, and access to thousands of existing customers, we'd like to speak with you.

What You'll Do

• Engage with Acura owners during their service visits
• Conduct vehicle appraisals and trade evaluations
• Assist customers with vehicle upgrade opportunities
• Work closely with the service department to identify qualified prospects
• Utilize Auto Hub to identify equity and upgrade opportunities
• Leverage Fullpath marketing and customer data tools to prospect existing owners
• Contact lease customers approaching maturity
• Follow up with previous customers and service clients
• Schedule appointments and coordinate showroom visits
• Build long-term customer relationships and increase owner retention
• Maintain accurate customer records and follow-up activity

Why This Opportunity Is Different

• Work from a large, active service customer base
• Access to Auto Hub and Fullpath technology platforms
• Consistent flow of qualified opportunities
• Strong support from sales and service leadership
• Customer relationship-focused environment
• No cold calling from purchased lead lists
• Opportunity to create significant monthly income

Schedule & Benefits

• Five-day work week
• Every Sunday off
• Excellent work-life balance
• Paid time off
• Health, dental, and vision benefits
• 401(k) opportunities
• Professional development and advancement opportunities
• Supportive team environment

Qualifications

• Previous automotive sales experience preferred
• Previous automotive management experience preferred
• Service advisor, finance manager, sales consultant, sales manager, or customer retention experience is a plus
• Strong communication and relationship-building skills
• Professional appearance and demeanor
• Self-motivated with a positive attitude
• Comfortable working with technology and CRM systems
• Ability to build trust and provide exceptional customer service
• Valid driver's license and acceptable driving record
• Must be able to pass pre-employment screen (background & hair follicle drug test).

Compensation

Competitive compensation package including base salary, commission opportunities, and performance bonuses.

High-income potential for motivated professionals who excel at customer relationship management and opportunity development.

If you're looking for a long-term career opportunity with one of Northeast Florida's premier Acura dealerships, apply today.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.