Account Coordinator

Overview

Join our high-energy, devoted team of motivated go-getters at Prosponsive Logistics! We are looking for a self-starter who is excited to jump into a customer-oriented role in the pertinent industry of transportation and logistics, at our office in Jacksonville, Florida.

Prosponsive Logistics is a third-party logistics company (3PL) with a focus on building relationships externally with customers and carriers, and internally with our co-workers, tenured and new to the team! We are growing in sales, size and people, and we hope YOU are eager to be an important component to our growth and success! We are seeking a full-time multi-tasking organizer, planner, and communicator to add to our Jacksonville team...

does that sound like you??

Job Purpose:

In this role you will be responsible for providing assistance to Account Managers on our Jacksonville team, and help support their assigned customer accounts.

• Base salary and commission details:
  Compensation is $42,500 base salary plus eligibility for monthly commission.
• Schedule:
  
  Monday through Friday, 8 am–5 pm ET, in office every day.
• Maintain extremely organized and detail-oriented work habits.
• Provide superior and prompt phone and email etiquette; set pick-up and delivery appointments with customers.
• Communicate effectively with employees and internal teams.
• Provide superior customer service with a sense of urgency.
• Maintain accountability for assigned job responsibilities.
• Demonstrate strong task and time management abilities.

• Maintain continuous awareness of customer appointment setting needs.
• Input freight information into the TMS system.
• Upload and scan tenders into the load.
• Set up pickup and delivery appointments with shippers and receivers.
• Keep Account Managers informed of scheduling issues in a timely manner.
• Ensure quality service to internal and external contacts.
• Participate as a member of the account management team.
• Provide input for process improvements.
• Document shipping and receiving requirements for all locations.
• Show development into the role and demonstrate ability to engage with customers directly.

• College degree (2-year accepted)
• Professional speaking voice and demeanor
• A friendly, strong team player with a  can do  attitude
• Ability to demonstrate pride in all work
• Drive to deeply learn the ins and outs of a transportation brokerage
• Intermediate proficiency with Microsoft Office products
• Tech-savvy
• Ability to multitask in a fast-paced environment

• Base salary plus commission
• On-site gym
• Back-to-Back Winners of AJC s Top 100 Workplaces
• Holiday & "+just because" celebrations
• 401K
• Insurance offered:
  Health, Vision, Dental
• Casual dress code
• Friday Breakfast
• Encouraging, friendly, motivating environment and atmosphere