National Coach Sales Manager

Inside the Role

• Develop and execute medium- to long-term sales strategies for a defined portfolio of existing clients across multiple lines of business.
• Build and maintain strong customer relationships by identifying opportunities for cross‑selling, upselling, and repeat business while driving revenue growth and client retention.
• Collaborate with customers to assess business needs and deliver tailored products, services, and solutions that enhance customer value and satisfaction.
• Manage strategic account interactions, resolve customer concerns, and ensure a high level of service excellence.
• Prepare and deliver compelling sales presentations, proposals, bids, and product demonstrations to support business development initiatives.
• Monitor customer retention metrics, market trends, and emerging business opportunities to develop strategies that protect, grow, and diversify assigned accounts.
• Engage directly with end customers and/or indirectly through channel partners to expand market presence and cultivate long‑term partnerships.
• Proactively identify and pursue prospective clients to generate new business opportunities and strengthen repeat business.
• Success is measured through achievement of sales targets, customer growth, and overall business performance.

• Starting salary range: $ – $ USD.
• Variable pay bonus program.
• Eligible for a company vehicle.
• 401(k) company contribution with match up to 6%, plus a non‑elective contribution of 3%‑7% depending on age.
• Paid vacation: starting at 4 weeks.
• 13+ calendar holidays.
• 8 weeks paid parental leave.
• Employee assistance program.
• Comprehensive health‑care plans and wellness programs.
• On‑site fitness (at select locations).
• Tuition assistance.
• Volunteer paid time off.
• Short‑term and long‑term disability plans.

• Oversee and manage regional sales teams, setting performance goals and supporting their development.
• Analyze market trends, product segments, and competitor activities to inform sales strategies.
• Review and monitor all production orders placed in the plants.
• Work with other departments (marketing, finance, etc.) to ensure coordinated efforts and achieve business goals.
• Prepare regular reporting for production orders and sales order activity.
• Manage NOVIS CRM system with internal and external sales team to maximize the effectiveness of the sales funnel management process.
• Achieve set sales targets with the team.

• Bachelor's degree in business, marketing, or related field and 8 years of relevant experience (required).
• 5 years of relevant experience in automotive / commercial vehicle industry sales, or technical sales management.
• 5 years of proven experience in a B2B sales/marketing role.
• Fine attention to detail and accountability; people person with excellent customer‑service knowledge.
• Computer literacy across multiple platforms including CRM software (MSOffice/SAP/Novis, etc.) and independent self‑starter.
• Excellent verbal and written communication skills.
• Problem‑solving: use critical and creative thinking to identify and resolve issues with products, programs, and orders.
• Time management and organization: handle multiple projects simultaneously and complete tasks efficiently and accurately.
• High level of personal and professional integrity, honesty, and accountability.
• Ability to explain complex product details and processes, acting as a consultant to define suitable configuration options.

• MBA or other relevant higher education.
• Experience in B2B environment such as commercial vehicles or capital equipment.
• Start‑up experience (a plus).

This position is open to applicants who can work in (or relocate to) Jacksonville, FL, USA. Relocation assistance is available when the selected candidate meets eligibility criteria.

Hybrid (4 days per week in‑office / 1 day remote).

This position is not open for Visa sponsorship or to existing Visa holders. Applicants must be legally authorized to work permanently in the country the position is located in at the time of application. Final candidate must successfully complete a criminal background check. Final candidate…