Logistics Sales Manager; Jacksonville, FL

• Type: Direct Hire
• Job 10101

Branch Manager

Full-time;
On-site

• Own branch gross margin and revenue targets; report weekly performance to regional leadership.
• Participate directly in strategic customer acquisition — join broker calls, lead customer QBRs, and close accounts that require executive-level engagement.
• Develop and execute branch-level sales strategy aligned with company vertical and geographic targets.
• Maintain a personal book of business and model the sales behaviors expected of the team.
• Conduct structured pipeline reviews with each broker — minimum weekly — with visibility into last contact, decision‑maker relationships, pricing strategy, and next steps.
• Track and hold accountability to KPIs including daily call activity, load counts, gross margin per broker, new account activations, and CRM hygiene.
• Identify and resolve pipeline stalls in real time — intervening with the broker, the customer, or both as needed.
• Partner with recruiting to attract, screen, and select broker talent using structured interview methodology.
• Onboard new brokers with a defined ramp curriculum and milestone‑based accountability.
• Build individual development plans for high‑potential team members; create a clear path to senior broker and leadership roles.
• Make timely and well‑documented performance decisions — including separation — without prolonged over‑coaching of non‑performers.
• Ensure full team adoption of the tech stack including Salesforce, TMS, Apollo.io, Happy Robot, Augment, and other approved tools.
• Identify and pilot emerging tools that can increase broker productivity, carrier procurement efficiency, or customer retention.
• Maintain branch data integrity — CRM records, load data, pricing history — as a non‑negotiable operational standard.
• Set and reinforce the branch's competitive culture — urgency, accountability, ownership, and continuous improvement.
• Communicate branch performance, strategy changes, and organizational updates with clarity and directness.
• Escalate problems upstream quickly — with context, data, and a recommended solution — rather than allowing issues to compound.

• Minimum 4 to 6 years of experience in truckload freight brokerage, with demonstrated broker and/or carrier sales success.
• Prior experience managing or mentoring brokers in a formal or informal capacity.
• Deep working knowledge of spot market dynamics, contract freight, and carrier relationship management.
• Proficiency in Salesforce CRM and a TMS platform.
• Demonstrated track record of building new customer relationships and growing existing accounts.
• Prior P&L or branch‑level leadership experience.
• Familiarity with AI‑enhanced freight tools (Happy Robot, Augment, or equivalent).
• Experience using Apollo.io or equivalent prospecting and outbound sales platforms.
• History of recruiting and onboarding talent in a brokerage environment.

This position offers a competitive base salary.