Physician Relations Manager; Jacksonville, FL

The Physician Relations Manager (PRM) role is built for someone who is looking to improve access to in-network psychotherapy by partnering with other providers in the Jacksonville, FL healthcare ecosystem. PRMs act as the face of Two Chairs in the region, educating physicians about Two Chairs, building trust in our services, and ultimately getting providers to refer their patients to Two Chairs.

• Grow referral volume to Two Chairs by building relationships with physicians in the market and by building awareness and trust in our services
• Engage referrers throughout their lifecycle with Two Chairs, conducting outreach in-person, via phone, SMS, and email
• Regularly visit 15-30 physician practices per week to build inroads with referring providers and administrators
• Coordinate and lead 'lunch and learns' with physicians to educate providers on our services, bringing Two Chairs clinicians to share clinical insights
• Deliver patient reports to referring physicians to keep them updated on referred patients
• Collect referring clinician feedback and gather themes and insights to share with the team to improve partner and patient experience, documenting outcomes and insights in Salesforce
• Attend local marketing events and conferences to represent Two Chairs
• Identify areas to deepen our relationships with high volume referring partners and execute on initiatives with support from the provider partnerships team
• Responsively support referring partners when patient escalations and questions arise

Where you’ll make an impact in the first 90 days:

• Established Initial Contact Network:
  Initiate contact with a predefined number of healthcare providers, demonstrating effective use of communication skills and understanding of the healthcare sector.
• Knowledge and Training Proficiency:
  Demonstrate a thorough understanding of our Two Chairs services, value proposition, and the specific needs of healthcare providers in the context of referrals.
• Initial Leads Generation:
  Generate a set number of qualified leads or referrals, showcasing early effectiveness in engaging potential referrers.
• Salesforce and other reporting:
  Consistently utilize CRM tools for tracking interactions and progress, and submit regular reports on activities and outcomes.
• Feedback Integration:
  Actively seek and integrate feedback from supervisors and peers to refine approach and improve engagement strategies. Build and maintain great relationships with our local clinical team.

• Strong Referral Network:
  Develop and maintain a robust network of healthcare providers actively referring patients, evidenced by a steady increase in referral numbers.
• Target Achievement:
  Meet or exceed specific referral targets as set for the year, demonstrating sustained business growth contribution.
• Market Insight and Strategy Contribution:
  Provide valuable insights into market trends and healthcare provider needs, contributing to the refinement of our overall business development strategy.

• Bachelor's degree or higher
• 3+ years of experience in business development or sales in healthcare
• Excellent communication, time-management, and organizational skills
• Experience with relationship-building and the full life-cycle of a sales function
• Residence in your metropolitan area
• Reliable transportation and an active driver’s license
• Involvement in your physician community
• Clinical training or experience as a nurse, therapist, or similar role, preferred
• Fluency in Spanish language, preferred

The base salary range for this full-time, exempt role is $73,000 to $98,000 annually. New hires can reasonably expect an offer between $73,000 and $86,000 with an additional commission structure for a target total compensation of $120,000 to $140,000. Placement in this range is based on qualifications and experience. You may be required to use your personal vehicle for business travel.

The company will reimburse you at the IRS standard mileage rate for business miles driven.

• Equity in a high-growth start-up
• Paid time off,…