Global Account Director, Partnerships - WooCommerce

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Global Account Director, Payment Partnerships - Woo Commerce based in the United States.

As a Global Account Director, Payment Partnerships, you will lead one of the organization’s most strategic global commercial relationships, driving revenue growth, executive engagement, and long-term partnership success. This highly visible role combines commercial leadership, payment industry expertise, and cross‑functional collaboration to deliver measurable business impact. You will work closely with product, engineering, finance, legal, marketing, and executive stakeholders to shape multi‑year strategies, expand global opportunities, and strengthen payment capabilities.

Success in this role requires strategic thinking, strong executive presence, and the ability to transform complex business objectives into scalable growth initiatives across international markets.

• Own the strategic and commercial success of a major global payment partnership, driving sustained revenue growth through expansion opportunities, joint business planning, and go‑to‑market execution.
• Develop and execute multi‑year partnership strategies that align commercial objectives, product roadmaps, investment priorities, and market opportunities.
• Build trusted relationships across all levels of partner organizations, serving as the primary executive contact while fostering long‑term collaboration and alignment.
• Lead executive business reviews, strategic planning sessions, contract renewals, commercial negotiations, and issue resolution with senior stakeholders.
• Coordinate cross‑functional teams across product, engineering, marketing, legal, finance, and operations to ensure successful execution of partnership initiatives.
• Identify opportunities to expand into new markets, merchant segments, payment capabilities, and commercial models that generate mutual value.
• Monitor partnership performance through KPIs, financial analysis, reporting, and executive presentations, ensuring accountability and continuous improvement.
• Maintain deep awareness of the global payments ecosystem, using market intelligence to identify emerging technologies, competitive trends, and strategic growth opportunities.
• Translate payment capability requirements into actionable priorities while collaborating with technical teams to evaluate integrations and product enhancements.
• Establish scalable operational processes and governance frameworks that support efficient collaboration across global teams and partner organizations.

• 10+ years of experience in strategic partnerships, enterprise account management, business development, or commercial leadership within the payments industry.
• Proven success managing and growing large‑scale strategic partnerships with significant recurring revenue and ambitious growth objectives.
• Deep understanding of global payment ecosystems, including merchant acquiring, payment service providers, interchange economics, payment networks, and bank transfer models.
• Strong commercial acumen with experience negotiating complex partnership agreements, revenue‑sharing structures, and long‑term business strategies.
• Ability to communicate technical payment concepts effectively while collaborating with engineering and product teams on integration feasibility and roadmap planning.
• Demonstrated experience building executive relationships and influencing C‑suite stakeholders internally and externally.
• Strong analytical, financial modeling, and business case development skills with the ability to evaluate ROI and strategic investment opportunities.
• Experience leading cross‑functional initiatives across product, engineering, finance, legal, marketing, and operations without direct managerial authority.
• Excellent project management, organizational, negotiation, and stakeholder management skills.
• Comfortable working in globally distributed teams across multiple time zones and navigating fast‑paced, evolving business environments.
• Experience managing international partnerships across multiple regions is highly preferred.