Senior Customer Relationship Manager, Digital Audiences; R

Senior Customer Relationship Manager

Responsible for driving complex, multi‑dimensional revenue growth across high‑value accounts while shaping long‑term client strategy. This senior strategic relationship manager navigates complexity, influences senior stakeholders, and leads comprehensive strategic planning efforts.

• Own top‑tier or highly complex accounts with full autonomy, navigating multiple buying centers, senior agency leadership, and cross‑market or cross‑platform strategies.
• Develop and execute long‑range account strategies that align with client business goals and drive sustainable, multi‑dimensional revenue growth.
• Lead high‑stakes, executive‑level conversations and negotiations, influencing senior agency and client leadership to advance partnership priorities.
• Identify non‑obvious growth opportunities, including cross‑solution expansion, new platform integrations, and strategic pilot initiatives.
• Deliver significant revenue expansion across strategic, high‑value accounts.
• Represent client perspectives to influence product positioning and roadmap adoption.
• Mentor junior team members, elevate account management standards, and contribute to overall team effectiveness.
• Support new business development and lead complex strategic pitches.
• Conduct regular account management activities to protect existing accounts, proactively identify churn risks, and implement retention strategies.
• Perform additional duties as assigned.

• Bachelor's Degree.
• Minimum of 8 years of experience in corporate/B2B sales, new business development, or client relationship management.
• Proven experience in digital advertising, audience data, AdTech, or media sales.
• Executive relationship mastery with ability to build trust and long‑term partnership with senior client stakeholders.
• Strong strategic thinking, planning, and ability to apply forward‑looking judgment for multi‑year client strategies.
• High‑level commercial insight to evaluate market dynamics and emerging opportunities.
• Consultative selling skills, framing problems effectively, proposing strategic solutions, and guiding clients toward transformational initiatives.
• Advanced communication and negotiation skills for high‑stakes conversations.
• Analytical and insights‑driven thinking using data and client feedback to shape recommendations and influence product roadmap.
• Leadership and mentoring capability to foster skill development and elevate team standards.
• Cross‑functional collaboration with Sales, Product, and operational teams.
• Proficiency in Microsoft Office Suite.
• Ownership mindset, problem solving, curiosity, proactive collaboration, continuous growth mindset.
• Fluency in English and relevant local languages.

Base salary range: $114,900 - $193,000 per year. This role is commission eligible.

• Generous paid time off in first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time.
• Education assistance and extensive training resources.
• Do Good Program: paid volunteer days & donation matching.
• Competitive 401(k) with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

Here is a good faith estimate of the salary range. Actual compensation will depend on various factors.

Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, and medical condition. We participate in E‑Verify.

We provide reasonable accommodation. Contact (email protected) for requests.