Field Sales Manager

• Manage and coach a team of sales representatives
• Conduct one-on-one sales meetings to communicate objectives, review performance, identify opportunities, and close performance gaps
• Develop and review performance enhancement plans, maintain training files, conduct evaluations, monitor 90-day new-hire evaluations, perform coaching calls, complete MBOs, and follow up on progress
• Develop customized coaching plans to address skill deficiencies and track improvement
• Pre-plan each sales period with representatives and help define target accounts when applicable
• Participate in associate interviewing and selection, including sourcing candidates, scheduling and conducting interviews, and managing onboarding
• Maintain relationships with key accounts and identify account opportunities
• Perform customer business reviews and develop opening orders with new accounts
• Sell in resets of stores, manage open territories, and resolve customer complaints
• Manage supplier surveys, including route planning, account pre-surveys, supplier surveys, recaps, and representative scheduling
• Coordinate supplier ride-withs with Business Managers
• Resolve customer issues through administrative processes and company policies, escalating to management as appropriate
• Perform other duties assigned by the supervisor

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 5 years of related experience in sales
• Proficient PC skills using MS Office and various computer programs, including presentation software
• Results-oriented professional with verbal and written communication skills using diplomacy and discretion
• Customer service skills
• Ability to multitask, work independently and/or within a team, pay attention to detail, and meet deadlines
• Analytical and reporting skills
• Sound judgment and problem-solving skills
• Ability to work in a fast-paced, high-volume team environment
• Valid driver’s license
• Preferred:
  Ability to hold a Solicitor’s Permit
• Preferred:
  Understanding of Wine and Spirits

Demonstrates strong leadership in managing and coaching sales teams, with a focus on performance enhancement and customer relationship management. Proficient in analytical reporting and skilled in developing customized coaching plans to drive sales success.

• Team Management
• Sales Performance Coaching
• Customer Relationship Management
• Analytical Reporting
• MS Office Proficiency

• Sales Management
• Performance Evaluation
• Coaching Plans Development
• Customer Business Reviews
• Account Management
• Problem-Solving
• Multitasking
• Analytical Skills
• Training Development
• Onboarding

• Verbal Communication
• Written Communication
• Customer Service
• Attention to Detail
• Diplomacy

• Valid Driver’s License
• Solicitor’s Permit

• Wine and Spirits
• Sales
• Customer Complaints Resolution
• Supplier Surveys
• High-Volume Team Environment

• MS Office
• Presentation Software