Inside Sales Manager

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This range is provided by HD Supply. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70,000.00/yr - $83,000.00/yr

Annual Bonus, Commission, and Stock options

The ideal candidate for this position will be responsible for lead generation and building a pipeline of top quality prospects. As a manager, the candidate will also be responsible for overseeing personnel in the company's inside sales team. Moreover, the candidate will act as a strategic partner with an eye towards long term sales strategy.

Vertical Category: Healthcare

This role will have remote flexibility with an in office presence as needed. Candidates must be within a comfortable driving distance of a local facility to be considered.

This role will be based out of the location below:

Responsibilities

• Develop and implement sales strategy
• Manage the sales process (lead generation, closing)
• Support and guidance to junior members

Qualifications

• 3+ years relevant management experience
• Team player

Job Summary

Responsible for overseeing the day-to-day operations of an inside sales team. Provide high level customer service while maximizing sales and gross profit. Ensure customers receive prompt and efficient service. Maintain profitability through report analysis, identification of trends, issue resolution and implementing solutions.

Major Tasks, Responsibilities, and Key Accountabilities

• Oversees the inside sales process to include reviewing sales orders, quotes, inquiries about product availability, and other sales/service related questions. Administers guidelines for consistent quoting.
• Supports, tracks, and measures all inside sales initiatives. Monitors sales and delivery plans for the inside sales team.
• Researches and prepares sales orders and quotes for customers according to specifications and information provided. Provides reliable information regarding product specifications, product suitability, pricing and availability.
• Ensures associates receive training in computer systems, sales and operations SOPs, product knowledge, and sales techniques.
• Assists associates in resolving problems associated with customer service, product availability, price, warranties and product delivery. Follows-up with customers to ensure satisfaction.
• Follows up on all sales orders to ensure full shipment/fulfillment. Reviews the daily reporting and expedites customer delivery needs.
• Handles customer inquiries and problem resolution when an outside salesperson is not available. Contributes to add-on sales by maintaining a high level of product knowledge. Attends all assigned product training.
• Observes and evaluates performance, provides instruction and assigns duties. Provides coaching and development for sales acumen enhancement and team engagement.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• Manages a group or team of professional individual contributors and/or indirectly supervises support staff.

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Sales, Business Development, and Management
• Industries Wholesale

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Medical insurance

401(k)

Tuition assistance

Vision insurance

Paid maternity leave

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