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Client Acquisition Specialist; Intake

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Crawford Thomas Recruiting
Full Time position
Listed on 2026-09-12
Job specializations:
  • Sales
Salary/Wage Range or Industry Benchmark: 60000 - 70000 USD Yearly USD 60000.00 70000.00 YEAR
Job Description & How to Apply Below

New Client Acquisition Specialist (Intake) – Remote Salary

  • $40,000 annual base salary plus uncapped commission
  • Average total compensation of approximately $60,000–$70,000
  • Benefits include Health, dental, and vision insurance, PTO, and 401(k)

Our client, an established personal injury law firm, is seeking a sales-driven New Client Acquisition Specialist. This position responds to inbound leads, screens prospective clients, follows up on retainers, and converts qualified opportunities into new clients.

Schedule
: 12:30 p.m.–9:00 p.m. ET, Monday–Friday, plus two weekend days per month and at least two holidays per year.

Job Responsibilities
  • Respond to inbound calls and online inquiries.
  • Screen prospective clients and gather case information.
  • Build rapport through empathy, active listening, and professional communication.
  • Convert qualified leads into new clients.
  • Complete retainer, appointment, callback, and daily lead follow-up.
  • Make outbound follow-up calls when needed.
  • Maintain accurate intake records and protect client confidentiality.
  • Consistently meet or exceed individual and team goals.
  • Deliver a professional, five-star client experience.
Qualifications
  • Proven sales-closing experience with measurable results.
  • At least three years of experience with the same employer.
  • Strong communication, follow-up, and organizational skills.
  • Comfortable working in a fast-paced, goal-oriented environment.
  • Proficient with Windows-based software and Microsoft Office.
  • Able to manage multiple screens and applications simultaneously.
About The Company

Our client is a nationally recognized personal injury law firm that has supported injured individuals and their families for more than 30 years. The firm offers a positive, performance-driven culture where employees can perform meaningful work while being rewarded for strong results.,

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