Sales Manager

At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team’s development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees.

Join us in elevating hotel operations and maximizing profitability.

We are currently seeking an experienced and dynamic Sales Manager to join the fantastic team at Fairfield Inn & Suites - Jacksonville Airport! This role involves managing and implementing sales strategies for the hotel and collaborating with various groups. If you are passionate about sales and hospitality, and eager to boost hotel revenue while crafting memorable experiences for guests, this opportunity could be the ideal match for you!

• Career development & work-life balance
• Day-1 health benefits
• Paid time off
• Team member discounts
• 401(k) with company match
• Incentive-based bonus potential
• And more!

The Sales Manager is responsible for creating and executing the overall sales strategy for the property.

• Develop and execute marketing and sales strategies for each hotel/deployed segment (Marketing Plan, Quarterly action plans)
• Execute key brand initiatives
• Ensure brand website has correct and relevant information
• Demonstrate guest service by responding to guests’ needs promptly and with enthusiasm
• Knowledge of all corporate and group business in the market and where that business stays
• Solicit new business from key demand generators by deployed segment
• Identify and maintain communications with the hotel’s key accounts and re-solicit repeat business
• Develop relationships within community to strengthen and expand customer base
• Attend local networking, trade show, and CVB events
• Market the hotel through local advertising, blitzes, direct mail, etc.
• Read and understand sales budgets while meeting and/or exceeding budgeted revenue
• Participate in weekly revenue meetings
• Complete Displacement Analysis as needed
  
  Complete weekly and monthly sales reports
• Review daily reports for new opportunities and analyze for revenue opportunities
• Analyze competition’s strengths and weaknesses for each market segment
• Meet or exceed weekly/month activity goals (site tours, sales calls, tele-prospecting and cold calls)
• Maintain account files in sales CRM with all activities tracked for each account
• Create customer correspondence as required – sales agreements, proposals, bi-annual account reviews and thank you letters
• Confirm all groups and meeting details prior to arrival
• Communicate with hotel team for execution of group’s needs (BEO’s and group resumes)
• Greet meeting/event contacts for each meeting and confirm clients’ expectations. (GM/AGM to assist)
• Maintain a tracking system for all meetings and groups. All groups are to be loaded in the sales CRM
• Build and maintain group blocks
• Execute in house referrals and solicitation programs
• Hold front desk accountable for accurate account tracking in reservation system
• Complete and distribute group resumes to the operations staff prior to the posting of the weekly schedules to ensure proper staffing levels

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Customer/Client focus with ability to negotiate and close sales
• Excellent verbal communication, phone, and…